A new feature allows you to configure custom contacts and speed dial on the line key of touch phone devices certified for Microsoft Teams. It enables you to swiftly access frequently dialed numbers and contacts, incorporating one-touch/press dialing and easy management of contact lists on touch devices.
This message is associated with Microsoft 365 Roadmap ID 476486.
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out mid-March 2025 and expect to complete late March 2025.
General Availability (GCC High): We will begin rolling out mid-May 2025 and expect to complete late May 2025.
General Availability (DoD): We will begin rolling out mid-August 2025 and expect to complete late August 2025.
[How this will affect your organization:]
Users will have the ability to use line keys on touch phone devices.
To assign line keys, tap on pre-defined placeholders and choose a contact to be added as a speed dial. Once you add a speed dial, you can make outgoing calls through one-touch/press on those line keys.
[What you need to do to prepare:]
Please ensure that your Teams phone devices are updated with the latest Microsoft Teams application. This feature will only be available with the latest application update. Lastly, for this feature to work, you will need to assign line keys on the device.