Summary
Details
Updated August 20, 2025: We have updated the timeline. Thank you for your patience.
Coming soon to the Microsoft Teams admin center: Admins will be able to remotely manage contacts to ensure crucial contacts are available for users on their Teams Phone devices. This feature is only available for common area phones.
This message is associated with Microsoft 365 Roadmap ID 81379.
[When this will happen:]
General Availability (Worldwide, GCC): This feature is currently rolling out and will complete by late August 2025
General Availability (GCC High): We will begin rolling out this feature in late September 2025 and expect to complete by early October 2025.
General Availability (DoD): We will begin rolling out this feature in late October 2025 and expect to complete by early November 2025.
[How this will affect your organization:]
Find the detailed public documentation for this feature here.
IT admins can access the Manage contacts feature from Teams admin center > Teams Devices > Phones > Common area phones. Select the applicable devices and then select Manage contacts.
In the right panel, use the Search box to search for and select contacts to add to selected devices. You can upload a CSV file for contacts not found through Search. Newly added contacts will be synchronized to the Calls app and People app on the Teams phones devices under the group name Company contacts within 24 hours.
For any device, admins can review or delete the added contacts from the Manage contacts right panel.
Note: Admins must have mailbox permissions to manage contacts for Teams Devices accounts. Without these permissions, there will be an error in Teams admin center when attempting to view or add contacts. In these situations, Admins need to refer to the Mailbox Permission Script Execution Guide available in the public documentation and add the necessary permissions to the relevant accounts.
Track the progress and status of contact operations with the Activity log in the Teams phone inventory.
This new feature will be available by default.
[What you need to do to prepare:]
This rollout will happen automatically by the specified date with no admin action required before the rollout. If you have questions or need further assistance regarding this feature, please reach out to our support team.
Related Roadmap Items
Change History
Updated May 30, 2025: We have updated the timeline below. Thank you for your patience.
Coming soon to the Microsoft Teams admin center: Admins will be able to remotely manage contacts to ensure crucial contacts are available for users on their Teams Phone devices. This feature is only available for common area phones.
This message is associated with Microsoft 365 Roadmap ID 81379.
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out this feature in mid-July 2025 and expect to complete by late July 2025.
General Availability (GCC High): We will begin rolling out this feature in late August 2025 and expect to complete by early September 2025.
General Availability (DoD): We will begin rolling out this feature in late September 2025 and expect to complete by early October 2025.
[How this will affect your organization:]
IT admins can access the Manage contacts feature from Teams admin center > Teams Devices > Phones > Common area phones. Select the applicable devices and then select Manage contacts.
In the right panel, use the Search box to search for and select contacts to add to selected devices. You can upload a CSV file for contacts not found through Search. Newly added contacts will be synchronized to the Calls app and People app on the Teams phones devices under the group name Company contacts within 24 hours.
For any device, admins can review or delete the added contacts from the Manage contacts right panel.
Track the progress and status of contact operations with the Activity log in the Teams phone inventory.
This new feature will be available by default.
[What you need to do to prepare:]
This rollout will happen automatically by the specified date with no admin action required before the rollout. If you have questions or need further assistance regarding this feature, please reach out to our support team.
Before rollout, we will update this post with revised documentation.
Updated August 20, 2025: We have updated the timeline. Thank you for your patience.
Coming soon to the Microsoft Teams admin center: Admins will be able to remotely manage contacts to ensure crucial contacts are available for users on their Teams Phone devices. This feature is only available for common area phones.
This message is associated with Microsoft 365 Roadmap ID 81379.
[When this will happen:]
General Availability (Worldwide, GCC): This feature is currently rolling out and will complete by late August 2025
General Availability (GCC High): We will begin rolling out this feature in late September 2025 and expect to complete by early October 2025.
General Availability (DoD): We will begin rolling out this feature in late October 2025 and expect to complete by early November 2025.
[How this will affect your organization:]
Find the detailed public documentation for this feature here.
IT admins can access the Manage contacts feature from Teams admin center > Teams Devices > Phones > Common area phones. Select the applicable devices and then select Manage contacts.
In the right panel, use the Search box to search for and select contacts to add to selected devices. You can upload a CSV file for contacts not found through Search. Newly added contacts will be synchronized to the Calls app and People app on the Teams phones devices under the group name Company contacts within 24 hours.
For any device, admins can review or delete the added contacts from the Manage contacts right panel.
Note: Admins must have mailbox permissions to manage contacts for Teams Devices accounts. Without these permissions, there will be an error in Teams admin center when attempting to view or add contacts. In these situations, Admins need to refer to the Mailbox Permission Script Execution Guide available in the public documentation and add the necessary permissions to the relevant accounts.
Track the progress and status of contact operations with the Activity log in the Teams phone inventory.
This new feature will be available by default.
[What you need to do to prepare:]
This rollout will happen automatically by the specified date with no admin action required before the rollout. If you have questions or need further assistance regarding this feature, please reach out to our support team.
Never Miss a Microsoft 365 Update
Join thousands of IT professionals who rely on DeltaPulse for real-time Microsoft 365 change intelligence, automated notifications, and community insights.