Microsoft AI Builder: Retirement of AI Builder capacity add-ons

Microsoft will retire AI Builder capacity add-ons on November 1, 2026. Existing credits remain usable until subscription end, but add-ons cannot be renewed or purchased afterward. Organizations should disable recurring billing and plan to transition to Copilot Credits for continued AI Builder use.

[What and why]

Microsoft will retire AI Builder capacity add-ons beginning November 1, 2026. Customers with active subscriptions can continue using existing AI Builder credits through the end of their subscription term, but the add-ons will no longer be available for renewal or additional purchase.

AI Builder capabilities will continue to be supported through Copilot Credits, so organizations should plan subscription and credit usage accordingly.

[Rollout schedule]

• Beginning November 1, 2026, AI Builder capacity add-ons will be retired and will no longer be available for renewal or additional purchase.
• Customers with active subscriptions can continue using existing AI Builder credits through the end of their current subscription term.

[Impact on your organization]

Who is affected

• Organizations with active AI Builder capacity add-on subscriptions
• Admins who manage Microsoft 365, Power Platform, or Partner Center subscriptions and billing
• Users and makers who rely on AI Builder credits

Platforms/Services

• AI Builder
• Copilot Credits
• Microsoft 365 admin center
• Partner Center, where applicable

What will happen

• Existing AI Builder capacity add-on credits remain available through the end of the current subscription term.
• The add-ons will not be available for renewal or additional purchase after retirement.
• Organizations that want to continue using AI Builder after existing credits expire should plan for Copilot Credits.

[Action required and recommendations]

• Action is required for organizations with active AI Builder capacity add-on subscriptions.
• Turn off recurring billing for active AI Builder capacity add-ons before the next renewal date to prevent renewal of the retired add-on.
• Plan transition to Copilot Credits for continued AI Builder usage after existing credits expire.
• Review subscription management guidance in the Microsoft 365 admin center or Partner Center, depending on how your subscription is managed.

Learn more

• Create customer subscriptions in Partner Center - Partner Center | Microsoft Learn
• End of AI Builder credits | Microsoft Learn
• Manage recurring billing in the Microsoft 365 admin center | Microsoft Learn

[Compliance considerations]

No compliance considerations identified. Review as appropriate for your organization.