Summary
The Learning Coach Agent in Microsoft 365 Copilot will transition to Learning Agent starting October 2026 and retire by late December 2026. Users must switch to Learning Agent before then. The agent will be removed from user access and admin management by early 2027. Communication and updates are recommended.
Details
Updated September 17, 2026: We have updated the content and timeline. Thank you for your patience.
[What and Why:]
The Learning Coach Agent (Learning Coach) in Microsoft 365 Copilot will have a transition banner to Learning Agent starting from the first week of October 2026 and will be retired on the last week of December 2026. Users will no longer be able to access the Learning Coach agent through Microsoft 365 Copilot from October 2026. Existing Learning Coach experiences, entry points, and associated functionality will be removed as part of this deprecation in the last week of December 2026. Customers who rely on Learning Coach for learning recommendations, skill development guidance, or personalized learning support should transition to Learning Agent (https://aka.ms/learning-agent) before the retirement date.
[Rollout Schedule:]
Learning Agent Transition banner In Learning Coach
Worldwide: We will begin rolling out on early October 2026 and expect to complete by mid-October 2026.
Learning Coach Retirement and removal from M365 Copilot
Worldwide: We will begin rolling out on late December 2026 and expect to complete by early-January 2027.
[Impact on your organization:]
Customer Impact:
- Currently, the agent is no longer discoverable by new users and cannot be searched for or installed. Existing users can continue accessing the agent through the agent tray until the first week of October. After that, the agent will have a transition banner informing users about Learning Agent. After December 2026, Learning Coach will no longer be accessible to all users through Microsoft 365 Copilot.
Organizational Impact:
- Administrators will continue to see and manage the agent in the Microsoft Admin Center (MAC) until the last week of December. After that point, the agent will be completely removed from MAC and will no longer be available for administration or deployment. Organizations relying on the agent will need to transition users to Learning Agent (https://aka.ms/learning-agent) before these deadlines to avoid disruption.
[Action Required/Recommendations:]
- Communicate the retirement of the Learning Coach Agent to all users within the tenant and provide clear timelines for its deprecation.
- Advise users to review and save any important conversations or information from the Learning Coach Agent before it becomes unavailable.
- Update internal training materials, documentation, and support resources to reference the Learning Agent as the recommended alternative.
- Guide users to transition their learning and upskilling activities to the Learning Agent (https://aka.ms/learning-agent)
Documentation:
Learning Agent End user Documentation: Overview of Learning Agent | Microsoft Support
Learning Agent Admin Documentation:Overview of Learning Agent | Microsoft Learn
Change History
September 17, 2026 at 10:30 PM
Updated
Title
Previous
Retirement Notice of Learning Coach Agent in M365 Copilot
New
(Updated) Retirement Notice of Learning Coach Agent in M365 Copilot
Summary
Previous
The Learning Coach Agent in Microsoft 365 Copilot will retire in early October 2026, becoming inaccessible afterward. Users should transition to the Learning Agent before then. Administrators can manage the agent until mid-October. Communicate the change, save important data, and update training to use the Learning Agent.
New
The Learning Coach Agent in Microsoft 365 Copilot will transition to Learning Agent starting October 2026 and retire by late December 2026. Users must switch to Learning Agent before then. The agent will be removed from user access and admin management by early 2027. Communication and updates are recommended.
Last Updated Date
Previous
2026-08-14T00:05:00.447Z
New
2026-09-17T20:55:36.820Z
Tags
Previous
User impact,Admin impact,Retirement
New
Updated message,User impact,Admin impact,Retirement
Body Content
Previous
<p>[What and Why:]</p><p></p><p>The<b> Learning Coach</b> <strong>Agent (<a href="https://teams.microsoft.com/l/app/?source=biz-chat&titleId=P_b54e6047-b9a6-9bac-c4fb-3351adb63aa9">Learning Coach</a>) in Microsoft 365 Copilot</strong> will be retired during the <strong>first week of October 2026</strong>. Users will no longer be able to access the Learning Coach agent through Microsoft 365 Copilot after the retirement date. Existing Learning Coach experiences, entry points, and associated functionality will be removed as part of this deprecation. Customers who rely on Learning Coach for learning recommendations, skill development guidance, or personalized learning support should transition to <b>Learning Agent</b> (<a href="https://aka.ms/learning-agent">https://aka.ms/learning-agent</a>) before the retirement date.</p><p>[Rollout Schedule:]</p><p>Worldwide: We will begin rolling out on early October 2026 and expect to complete by mid-October 2026.</p><p>[Impact on your organization:]</p><p></p><p></p><p></p><p><strong>Customer Impact:</strong></p><ul><li>
Currently, the agent is no longer discoverable by new users and cannot be searched for or installed. Existing users can continue accessing the agent through the agent tray until the first week of October. After that, the agent will no longer be accessible through Microsoft 365 Copilot.</li></ul><p><strong>Organizational Impact:</strong></p><ul><li>
Administrators will continue to see and manage the agent in the Microsoft Admin Center (MAC) until the second week of October. After that point, the agent will be completely removed from MAC and will no longer be available for administration or deployment. Organizations relying on the agent will need to transition users to <b>Learning Agent </b>(<a href="https://aka.ms/learning-agent">https://aka.ms/learning-agent</a>) before these deadlines to avoid disruption.</li></ul><p></p><p></p><p></p><p>[Action Required/Recommendations:]</p><p></p><p></p><p></p><li><ol><li>Communicate the retirement of the <strong>Learning Coach Agent</strong> to all users within the tenant and provide clear timelines for its deprecation.</li><li>Advise users to review and save any important conversations or information from the Learning Coach Agent before it becomes unavailable.</li><li>Update internal training materials, documentation, and support resources to reference the Learning Agent as the recommended alternative.<br></li><li>Guide users to transition their learning and upskilling activities to the <strong></strong><b>Learning Agent</b> (<a href="https://aka.ms/learning-agent">https://aka.ms/learning-agent</a>)</li></ol><p>Documentation:</p></li><p></p><p>Learning Agent End user Documentation: <a href="https://support.microsoft.com/en-US/viva/learning/learning-agent-overview">Overview of Learning Agent | Microsoft Support</a></p><p>Learning Agent Admin Documentation:<a href="https://learn.microsoft.com/en-us/viva/learning/learning-agent-overview">Overview of Learning Agent | Microsoft Learn</a></p>
New
<p>Updated September 17, 2026: We have updated the content and timeline. Thank you for your patience. </p><p>[What and Why:]</p><p></p><p>The<b> Learning Coach</b> <b>Agent (<a href="https://teams.microsoft.com/l/app/?source=biz-chat&titleId=P_b54e6047-b9a6-9bac-c4fb-3351adb63aa9">Learning Coach</a>) in Microsoft 365 Copilot</b> will have a transition banner to Learning Agent starting from the first week of October 2026 and will be retired on the last week of December 2026. Users will no longer be able to access the Learning Coach agent through Microsoft 365 Copilot from October 2026. Existing Learning Coach experiences, entry points, and associated functionality will be removed as part of this deprecation in the last week of December 2026. Customers who rely on Learning Coach for learning recommendations, skill development guidance, or personalized learning support should transition to <b>Learning Agent</b> (<a href="https://aka.ms/learning-agent">https://aka.ms/learning-agent</a>) before the retirement date.</p><p>[Rollout Schedule:]</p><p>Learning Agent Transition banner In Learning Coach</p><p>Worldwide: We will begin rolling out on early October 2026 and expect to complete by mid-October 2026.</p><p></p><p>Learning Coach Retirement and removal from M365 Copilot</p><p>Worldwide: We will begin rolling out on late December 2026 and expect to complete by early-January 2027.</p><p>[Impact on your organization:]</p><p></p><p></p><p></p><p><b>Customer Impact:</b></p><ul><li>
Currently, the agent is no longer discoverable by new users and cannot be searched for or installed. Existing users can continue accessing the agent through the agent tray until the first week of October. After that, the agent will have a transition banner informing users about Learning Agent. After December 2026, Learning Coach will no longer be accessible to all users through Microsoft 365 Copilot.</li></ul><p><b>Organizational Impact:</b></p><ul><li>
Administrators will continue to see and manage the agent in the Microsoft Admin Center (MAC) until the last week of December. After that point, the agent will be completely removed from MAC and will no longer be available for administration or deployment. Organizations relying on the agent will need to transition users to <b>Learning Agent </b>(<a href="https://aka.ms/learning-agent">https://aka.ms/learning-agent</a>) before these deadlines to avoid disruption.</li></ul><p></p><p></p><p></p><p>[Action Required/Recommendations:]</p><p></p><p></p><p></p><li><ol><li>Communicate the retirement of the <b>Learning Coach Agent</b> to all users within the tenant and provide clear timelines for its deprecation.</li><li>Advise users to review and save any important conversations or information from the Learning Coach Agent before it becomes unavailable.</li><li>Update internal training materials, documentation, and support resources to reference the Learning Agent as the recommended alternative.<br></li><li>Guide users to transition their learning and upskilling activities to the <b></b><b>Learning Agent</b> (<a href="https://aka.ms/learning-agent">https://aka.ms/learning-agent</a>)</li></ol><p>Documentation:</p></li><p></p><p>Learning Agent End user Documentation: <a href="https://support.microsoft.com/en-US/viva/learning/learning-agent-overview">Overview of Learning Agent | Microsoft Support</a></p><p>Learning Agent Admin Documentation:<a href="https://learn.microsoft.com/en-us/viva/learning/learning-agent-overview">Overview of Learning Agent | Microsoft Learn</a></p>
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