How does this affect me?
This feature lets organizations move beyond rule-based automation to agentic workflows that reason over unstructured inputs (emails, documents, and requests) and decide the next best action. Makers compose intelligent automations on a visual canvas without custom code, shortening the path from idea to a working flow. The result is faster time-to-value on high-impact scenarios like invoice processing, request triage, RFP response, and SLA breach escalation, work that previously needed custom development or manual effort.
Using a single visual canvas, makers can combine triggers, connector actions, and AI through an agent node that classifies, extracts, validates, and selects the next best action based on grounding knowledge. Workflows support human-in-the-loop patterns, approval steps, and refinement loops, and can connect to SharePoint, Outlook, Teams, Dataverse, Planner, and Microsoft 365 agents such as Researcher.
Other capabilities include:
What action do I need to take?
This message is for awareness, and no action is required.