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Dynamics 365 Customer Insights – Journeys - Enable advanced personalization using simple formulas

Message ID
MC1437301
View in Message Center
Service
Dynamics 365 Apps
Category
Stay Informed
Tag
New feature
Rollout
August 2026

Details

We are announcing the ability to enable advanced personalization using simple formulas to modify text, dates, and numbers in Dynamics 365 Customer Insights - Journeys. This feature will reach public preview on August 7, 2026.

How does this affect me?
This feature enables you to enhance personalization by transforming data directly within your messages using PowerFx expressions. Standardize customer names, format dates and numbers for different regions, and perform simple calculations such as days until expiration or suggested donation amounts based on prior activity.

Key functionality of this feature includes:
  • A variety of PowerFx functions to text, number, and dates in messages.
  • Text functions that include concatenation, change case, trim, substitute, and replace.
  • Number functions that include arithmetic calculations, rounding, and formatting.
What action do I need to take?
This message is for awareness, and no action is required.

Change History

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