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(Updated) End of support for OneDrive sync app on Windows 10 21H2 and earlier

Message ID
MC1426708
View in Message Center
Service
Microsoft OneDrive
Category
Plan for Change
Tags
Major Change User impactRetirement
Rollout
August 2026

Summary

Microsoft will end OneDrive sync app updates on Windows 10 version 21H2 and earlier starting August 15, 2026. Devices on 22H2 or later will continue receiving updates through October 10, 2028. Organizations should upgrade affected devices and inform users that OneDrive web access remains available.

Details

Updated July 17, 2026: We have updated the content. Thank you for your patience.

[What and Why:]

Microsoft is ending OneDrive sync app updates on devices running Windows 10 version 21H2 and earlier. Beginning in August 2026, those devices will no longer receive OneDrive sync app feature updates, bug fixes, or security updates. This change aligns OneDrive support with the Windows lifecycle policy and helps Microsoft focus ongoing investments on supported operating systems.

Support status by Windows version:

  1. Windows 10 version 22H2: The OneDrive sync app will continue to receive feature updates, bug fixes, and security updates through October 10, 2028.
  2. Windows 10 version 21H2 and earlier: The OneDrive sync app will no longer receive updates. Existing installations may continue to function, but future functionality is not guaranteed.

[Rollout Schedule:]

Support ends on August 15, 2026

[Impact on Your Organization:]

Who is affected:

  1. Organizations using the OneDrive sync app.
  2. Organizations with devices running Windows 10 21H2 and earlier.
  3. Organizations with devices running Windows 10 22H2 or later will continue receiving updates.

Platforms/Services:

  1. OneDrive sync app
  2. Windows 10
  3. Microsoft 365 file synchronization services

What will happen:

  1. Windows 10 22H2 and later devices will continue receiving feature updates, bug fixes, and security updates through October 10, 2028.
  2. Windows 10 21H2 and earlier devices will stop receiving OneDrive sync app updates.
  3. The existing application may continue to function, but future functionality is not guaranteed.
  4. Users may experience degraded functionality over time.
  5. Users can continue accessing files through OneDrive on the web using supported browsers.
  6. No tenant configuration changes are required.

[Action Required/Recommendations:]

  1. Identify devices running Windows 10 21H2 and earlier.
  2. Upgrade devices to Windows 11 where possible.
  3. At minimum, upgrade devices to Windows 10 22H2.
  4. Communicate the change to end users and help desk teams.
  5. Inform users that OneDrive on the web remains available.
  6. Update internal support documentation.

[Compliance Considerations:]

No compliance considerations identified, review as appropriate for your organization.

Change History

Show
Published: July 13, 2026
Last Updated: July 20, 2026
July 20, 2026 at 6:31 PM Updated
Title
Previous
(Updated) End of support for OneDrive sync app on Windows 10 22H1 and earlier
New
(Updated) End of support for OneDrive sync app on Windows 10 21H2 and earlier
Last Updated Date
Previous
2026-07-17T20:16:42.377Z
New
2026-07-20T16:14:59.030Z
July 17, 2026 at 8:30 PM Updated
Title
Previous
End of support for OneDrive sync app on Windows 10 22H1 and earlier
New
(Updated) End of support for OneDrive sync app on Windows 10 22H1 and earlier
Summary
Previous
Microsoft will end OneDrive sync app updates on Windows 10 version 22H1 and earlier starting August 15, 2026. Devices on 22H2 or later will continue receiving updates until October 10, 2028. Users should upgrade to Windows 10 22H2 or Windows 11 to maintain full support and functionality.
New
Microsoft will end OneDrive sync app updates on Windows 10 version 21H2 and earlier starting August 15, 2026. Devices on 22H2 or later will continue receiving updates through October 10, 2028. Organizations should upgrade affected devices and inform users that OneDrive web access remains available.
Last Updated Date
Previous
2026-07-15T16:04:29.127Z
New
2026-07-17T20:16:42.377Z
Tags
Previous
User impact,Retirement
New
Updated message,User impact,Retirement
Body Content
Previous
<p><b>[What and Why:]</b></p><p>Microsoft is ending OneDrive sync app updates on devices running Windows 10 version 22H1 and earlier. Beginning in August 2026, those devices will no longer receive OneDrive sync app feature updates, bug fixes, or security updates. This change aligns OneDrive support with the Windows lifecycle policy and helps Microsoft focus ongoing investments on supported operating systems.</p><p>Support status by Windows version:</p><ul><li><b>Windows 10 version 22H2:</b> The OneDrive sync app will continue to receive feature updates, bug fixes, and security updates through October 10, 2028.</li><li><b>Windows 10 version 22H1 and earlier:</b> The OneDrive sync app will no longer receive updates. Existing installations may continue to function, but future functionality is not guaranteed.</li></ul><p><b>[Rollout Schedule:]</b></p><p>Support ends on <b>August 15, 2026</b></p><p><b>[Impact on Your Organization:]</b></p><p><b>Who is affected:</b></p><ul><li>Organizations using the OneDrive sync app.</li><li>Organizations with devices running Windows 10 22H1 and earlier.</li><li>Organizations with devices running Windows 10 22H2 or later will continue receiving updates.</li></ul><p><b>Platforms/Services:</b></p><ul><li>OneDrive sync app</li><li>Windows 10</li><li>Microsoft 365 file synchronization services</li></ul><p><b>What will happen:</b></p><ul><li>Windows 10 22H2 and later devices will continue receiving feature updates, bug fixes, and security updates through October 10, 2028.</li><li>Windows 10 22H1 and earlier devices will stop receiving OneDrive sync app updates.</li><li>The existing application may continue to function, but future functionality is not guaranteed.</li><li>Users may experience degraded functionality over time.</li><li>Users can continue accessing files through OneDrive on the web using supported browsers.</li><li>No tenant configuration changes are required.</li></ul><p><b>[Action Required/Recommendations:]</b></p><ul><li>Identify devices running Windows 10 22H1 and earlier.</li><li>Upgrade devices to Windows 11 where possible.</li><li>At minimum, upgrade devices to Windows 10 22H2.</li><li>Communicate the change to end users and help desk teams.</li><li>Inform users that OneDrive on the web remains available.</li><li>Update internal support documentation.</li></ul><p><b>[Compliance Considerations:]</b></p><p>No compliance considerations identified, review as appropriate for your organization.</p>
New
<p>Updated July 17, 2026: We have updated the content. Thank you for your patience. </p><p><strong>[What and Why:]</strong></p><p>Microsoft is ending OneDrive sync app updates on devices running Windows 10 version 21H2 and earlier. Beginning in August 2026, those devices will no longer receive OneDrive sync app feature updates, bug fixes, or security updates. This change aligns OneDrive support with the Windows lifecycle policy and helps Microsoft focus ongoing investments on supported operating systems.</p><p>Support status by Windows version:</p><ol><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span><strong>Windows 10 version 22H2:</strong> The OneDrive sync app will continue to receive feature updates, bug fixes, and security updates through October 10, 2028.</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span><strong>Windows 10 version 21H2 and earlier:</strong> The OneDrive sync app will no longer receive updates. Existing installations may continue to function, but future functionality is not guaranteed.</li></ol><p><strong>[Rollout Schedule:]</strong></p><p>Support ends on <strong>August 15, 2026</strong></p><p><strong>[Impact on Your Organization:]</strong></p><p><strong>Who is affected:</strong></p><ol><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Organizations using the OneDrive sync app.</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Organizations with devices running Windows 10 21H2 and earlier.</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Organizations with devices running Windows 10 22H2 or later will continue receiving updates.</li></ol><p><strong>Platforms/Services:</strong></p><ol><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>OneDrive sync app</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Windows 10</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Microsoft 365 file synchronization services</li></ol><p><strong>What will happen:</strong></p><ol><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Windows 10 22H2 and later devices will continue receiving feature updates, bug fixes, and security updates through October 10, 2028.</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Windows 10 21H2 and earlier devices will stop receiving OneDrive sync app updates.</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>The existing application may continue to function, but future functionality is not guaranteed.</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Users may experience degraded functionality over time.</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Users can continue accessing files through OneDrive on the web using supported browsers.</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>No tenant configuration changes are required.</li></ol><p><strong>[Action Required/Recommendations:]</strong></p><ol><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Identify devices running Windows 10 21H2 and earlier.</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Upgrade devices to Windows 11 where possible.</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>At minimum, upgrade devices to Windows 10 22H2.</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Communicate the change to end users and help desk teams.</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Inform users that OneDrive on the web remains available.</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Update internal support documentation.</li></ol><p><strong>[Compliance Considerations:]</strong></p><p>No compliance considerations identified, review as appropriate for your organization.</p>
July 15, 2026 at 6:30 PM Updated
Last Updated Date
Previous
2026-07-13T22:00:51.620Z
New
2026-07-15T16:04:29.127Z
Body Content
Previous
<p><strong>[What&nbsp;and&nbsp;Why:]</strong></p><p>Microsoft&nbsp;is&nbsp;ending&nbsp;OneDrive&nbsp;sync&nbsp;app&nbsp;updates&nbsp;on&nbsp;devices&nbsp;running&nbsp;Windows&nbsp;10&nbsp;version&nbsp;22H1&nbsp;and&nbsp;earlier.&nbsp;Beginning&nbsp;in&nbsp;August&nbsp;2026,&nbsp;those&nbsp;devices&nbsp;will&nbsp;no&nbsp;longer&nbsp;receive&nbsp;OneDrive&nbsp;sync&nbsp;app&nbsp;feature&nbsp;updates,&nbsp;bug&nbsp;fixes,&nbsp;or&nbsp;security&nbsp;updates.&nbsp;This&nbsp;change&nbsp;aligns&nbsp;OneDrive&nbsp;support&nbsp;with&nbsp;the&nbsp;Windows&nbsp;lifecycle&nbsp;policy&nbsp;and&nbsp;helps&nbsp;Microsoft&nbsp;focus&nbsp;ongoing&nbsp;investments&nbsp;on&nbsp;supported&nbsp;operating&nbsp;systems.</p><p><strong>Support&nbsp;status&nbsp;by&nbsp;Windows&nbsp;version:</strong></p><ul><li><strong>Windows&nbsp;10&nbsp;version&nbsp;22H2:</strong>&nbsp;The&nbsp;OneDrive&nbsp;sync&nbsp;app&nbsp;will&nbsp;continue&nbsp;to&nbsp;receive&nbsp;feature&nbsp;updates,&nbsp;bug&nbsp;fixes,&nbsp;and&nbsp;security&nbsp;updates&nbsp;through&nbsp;October&nbsp;10,&nbsp;2028.</li><li><strong>Windows&nbsp;10&nbsp;version&nbsp;22H1&nbsp;and&nbsp;earlier:</strong>&nbsp;The&nbsp;OneDrive&nbsp;sync&nbsp;app&nbsp;will&nbsp;no&nbsp;longer&nbsp;receive&nbsp;updates.&nbsp;Existing&nbsp;installations&nbsp;may&nbsp;continue&nbsp;to&nbsp;function,&nbsp;but&nbsp;future&nbsp;functionality&nbsp;is&nbsp;not&nbsp;guaranteed.</li></ul><p><strong>[Rollout&nbsp;Schedule:]</strong></p><ul><li>Support&nbsp;ends&nbsp;on&nbsp;<strong>August&nbsp;15,&nbsp;2026</strong></li></ul><p><strong>[Impact&nbsp;on&nbsp;Your&nbsp;Organization:]</strong></p><p><strong>Who&nbsp;is&nbsp;affected:</strong></p><ul><li>Organizations&nbsp;using&nbsp;the&nbsp;OneDrive&nbsp;sync&nbsp;app.</li><li>Organizations&nbsp;with&nbsp;devices&nbsp;running&nbsp;Windows&nbsp;10&nbsp;22H1&nbsp;and&nbsp;earlier.</li><li>Organizations&nbsp;with&nbsp;devices&nbsp;running&nbsp;Windows&nbsp;10&nbsp;22H2&nbsp;or&nbsp;later&nbsp;will&nbsp;continue&nbsp;receiving&nbsp;updates.</li></ul><p><strong>Platforms/Services:</strong></p><ul><li>OneDrive&nbsp;sync&nbsp;app</li><li>Windows&nbsp;10</li><li>Microsoft&nbsp;365&nbsp;file&nbsp;synchronization&nbsp;services</li></ul><p><strong>What&nbsp;will&nbsp;happen:</strong></p><ul><li>Windows&nbsp;10&nbsp;22H2&nbsp;and&nbsp;later&nbsp;devices&nbsp;will&nbsp;continue&nbsp;receiving&nbsp;feature&nbsp;updates,&nbsp;bug&nbsp;fixes,&nbsp;and&nbsp;security&nbsp;updates&nbsp;through&nbsp;October&nbsp;10,&nbsp;2028.</li><li>Windows&nbsp;10&nbsp;22H1&nbsp;and&nbsp;earlier&nbsp;devices&nbsp;will&nbsp;stop&nbsp;receiving&nbsp;OneDrive&nbsp;sync&nbsp;app&nbsp;updates.</li><li>The&nbsp;existing&nbsp;application&nbsp;may&nbsp;continue&nbsp;to&nbsp;function,&nbsp;but&nbsp;future&nbsp;functionality&nbsp;is&nbsp;not&nbsp;guaranteed.</li><li>Users&nbsp;may&nbsp;experience&nbsp;degraded&nbsp;functionality&nbsp;over&nbsp;time.</li><li>Users&nbsp;can&nbsp;continue&nbsp;accessing&nbsp;files&nbsp;through&nbsp;OneDrive&nbsp;on&nbsp;the&nbsp;web&nbsp;using&nbsp;supported&nbsp;browsers.</li><li>No&nbsp;tenant&nbsp;configuration&nbsp;changes&nbsp;are&nbsp;required.</li></ul><p><strong>[Action&nbsp;Required/Recommendations:]</strong></p><ul><li>Identify&nbsp;devices&nbsp;running&nbsp;Windows&nbsp;10&nbsp;22H1&nbsp;and&nbsp;earlier.</li><li>Upgrade&nbsp;devices&nbsp;to&nbsp;Windows&nbsp;11&nbsp;where&nbsp;possible.</li><li>At&nbsp;minimum,&nbsp;upgrade&nbsp;devices&nbsp;to&nbsp;Windows&nbsp;10&nbsp;22H2.</li><li>Communicate&nbsp;the&nbsp;change&nbsp;to&nbsp;end&nbsp;users&nbsp;and&nbsp;help&nbsp;desk&nbsp;teams.</li><li>Inform&nbsp;users&nbsp;that&nbsp;OneDrive&nbsp;on&nbsp;the&nbsp;web&nbsp;remains&nbsp;available.</li><li>Update&nbsp;internal&nbsp;support&nbsp;documentation.</li></ul><p><strong>[Compliance&nbsp;Considerations:]</strong></p><p>No&nbsp;compliance&nbsp;considerations&nbsp;identified,&nbsp;review&nbsp;as&nbsp;appropriate&nbsp;for&nbsp;your&nbsp;organization.</p>
New
<p><b>[What and Why:]</b></p><p>Microsoft is ending OneDrive sync app updates on devices running Windows 10 version 22H1 and earlier. Beginning in August 2026, those devices will no longer receive OneDrive sync app feature updates, bug fixes, or security updates. This change aligns OneDrive support with the Windows lifecycle policy and helps Microsoft focus ongoing investments on supported operating systems.</p><p>Support status by Windows version:</p><ul><li><b>Windows 10 version 22H2:</b> The OneDrive sync app will continue to receive feature updates, bug fixes, and security updates through October 10, 2028.</li><li><b>Windows 10 version 22H1 and earlier:</b> The OneDrive sync app will no longer receive updates. Existing installations may continue to function, but future functionality is not guaranteed.</li></ul><p><b>[Rollout Schedule:]</b></p><p>Support ends on <b>August 15, 2026</b></p><p><b>[Impact on Your Organization:]</b></p><p><b>Who is affected:</b></p><ul><li>Organizations using the OneDrive sync app.</li><li>Organizations with devices running Windows 10 22H1 and earlier.</li><li>Organizations with devices running Windows 10 22H2 or later will continue receiving updates.</li></ul><p><b>Platforms/Services:</b></p><ul><li>OneDrive sync app</li><li>Windows 10</li><li>Microsoft 365 file synchronization services</li></ul><p><b>What will happen:</b></p><ul><li>Windows 10 22H2 and later devices will continue receiving feature updates, bug fixes, and security updates through October 10, 2028.</li><li>Windows 10 22H1 and earlier devices will stop receiving OneDrive sync app updates.</li><li>The existing application may continue to function, but future functionality is not guaranteed.</li><li>Users may experience degraded functionality over time.</li><li>Users can continue accessing files through OneDrive on the web using supported browsers.</li><li>No tenant configuration changes are required.</li></ul><p><b>[Action Required/Recommendations:]</b></p><ul><li>Identify devices running Windows 10 22H1 and earlier.</li><li>Upgrade devices to Windows 11 where possible.</li><li>At minimum, upgrade devices to Windows 10 22H2.</li><li>Communicate the change to end users and help desk teams.</li><li>Inform users that OneDrive on the web remains available.</li><li>Update internal support documentation.</li></ul><p><b>[Compliance Considerations:]</b></p><p>No compliance considerations identified, review as appropriate for your organization.</p>

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