(Updated) Microsoft 365 Copilot: Proactive work scenarios sent as push notifications

(Updated) Microsoft 365 Copilot: Proactive work scenarios sent as push notifications

Microsoft 365 Copilot mobile app will send proactive push notifications like "Your Day at a Glance" and "Items waiting for you," providing personalized productivity insights from emails, Teams, and files. Rollout begins September 2026, enabled by default for licensed users with notifications on; no admin action required.

2026-08-10T16:37:25.700Z

Updated message,New feature,User impact

<p>Updated August 10, 2026: We have updated the timeline. Thank you for your patience.&nbsp;</p><p><b>[What and Why:]</b></p><p>Microsoft is introducing proactive push notifications in the Microsoft 365 Copilot mobile app for common productivity workflows such as<b> Your Day at a Glance</b> and <b>Items waiting for you</b>. These notifications bring together insights from emails, Teams activity, and files so users can quickly review priorities and outstanding work without manually checking multiple apps. This enhancement supports personal productivity by helping users stay informed and take action directly from their mobile devices using Copilot’s contextual understanding.</p><p>This message is associated with Microsoft 365 Roadmap ID <a href="https://www.microsoft.com/microsoft-365/roadmap?filters=&amp;searchterms=560339" target="_blank">560339</a>.</p><p><b>[Rollout Schedule:]</b></p> <ul> <li>Public Preview (Worldwide): Rollout begins <b>early September 2026</b> (previously&nbsp;mid-July)&nbsp;and completes by <b>mid-September 2026</b> (previously&nbsp;mid-August)</li><li>General Availability (Worldwide): Rollout begins <b>mid-September 2026</b> (previously&nbsp;mid-August)&nbsp;and completes by <b>late September 2026</b> (previously&nbsp;mid-September)</li> </ul> <p><b>[Impact on Your Organization:]</b></p> <p><b>Who is affected:&nbsp;</b>Users with Microsoft 365 Copilot licenses who have enabled notifications from the Microsoft 365 Copilot mobile app</p> <p><b>Platforms/Services:</b></p><ul><li>Microsoft 365 Copilot</li><li>Mobile (iOS and Android)</li></ul> <p><b>What will happen:</b></p> <ul> <li>Users will receive proactive push notifications from the Microsoft 365 Copilot mobile app.</li> <li>Notifications will include scenarios such as: <ul> <li><b>Your Day at a Glance</b> – personalized summaries of emails, Teams activity, and files.</li> <li><b>Items waiting for you</b> – a summary of open action items.</li> </ul> </li> <li>Selecting a notification will open the Microsoft 365 Copilot mobile app with a pre-run prompt and response.</li> <li>The experience uses Copilot memory to deliver contextual, personalized insights.</li> <li>The same prompts will also be available within the app as suggested prompts.</li> <li>The feature is <b>enabled by default </b>for users who have both a Microsoft 365 Copilot license and mobile app notifications enabled.</li> </ul> <p><b>[Action Required/Recommendations:]</b></p> <ul> </ul><p><b>No admin action is required.</b></p><p>You may consider the following:</p><ul> <li>Inform helpdesk and support teams about new Copilot mobile notifications.</li> <li>Update Copilot adoption and training materials to include this capability.</li> <li>Communicate to users that opening notifications launches a Copilot-generated response in the mobile app.</li> <li>Review internal notification or mobile device policies if applicable.</li> </ul> <p><b>[Compliance Considerations:]</b></p><table> <tbody><tr> <td><b>Area</b></td> <td><b>Explanation</b></td> </tr> <tr> <td>AI/ML capabilities interacting with customer data</td> <td>Proactive notifications use Copilot memory and signals from Microsoft 365 data such as emails, Teams activity, and files to generate personalized insights.</td> </tr> <tr> <td>New communication method</td> <td>Introduces push notifications from the Microsoft 365 Copilot mobile app as a new system-generated communication channel to users’ mobile devices.</td> </tr> <tr> <td>New generative AI interaction</td> <td>Users can engage with pre-run Copilot prompts and responses directly from notifications without initiating queries themselves.</td> </tr> <tr> <td>User control (enable/disable)</td> <td>Users can enable or disable these notifications through the Microsoft 365 Copilot mobile app notification settings on their device.</td> </tr> </tbody></table>