(Updated) Microsoft Viva Insights: New onboarding email for group managers in Copilot Analytics

Microsoft Viva Insights will send a new onboarding email to group managers when granted access to Copilot Analytics, explaining permissions and usage. Rolling out worldwide from mid- to late July 2026, this email is enabled by default but can be disabled via support request. Administrators should prepare accordingly.

2026-07-06T16:06:33.683Z

<p>Updated July 6, 2026: We have updated the content. Thank you for your patience.&nbsp;</p><p><b>[What and Why]</b></p><p>We are introducing a new onboarding email experience for group managers who are granted access to Microsoft Copilot Analytics in <i>Viva Insights</i>. This email ensures users clearly understand their access and can begin using Copilot Analytics insights immediately. This update supports improved adoption and productivity by guiding users at the moment access is enabled.</p><p><b>[Rollout Schedule]</b></p><p style="margin-left: 25px;"><b>General Availability (Worldwide):</b> Rollout will begin in <b>mid-July 2026</b> and is expected to complete by <b>late July 2026</b>. Completion timing may vary by region.</p><p><b>[Impact on Your Organization]</b></p><p><i>Who is affected</i></p><ul><li>Group managers who are granted team-level access to Microsoft Copilot Analytics in Viva Insights, including users assigned access by admins or identified automatically.</li></ul><p><i>Platforms/Services</i></p><ul><li>Microsoft Viva Insights</li><li>Microsoft Copilot Analytics</li><li>Email notifications through Exchange Online</li></ul><p><i>What will happen</i></p><ul><li>Newly eligible users will receive a one-time onboarding email at the time access to Copilot Analytics is granted.</li><li>The email will:<ul><li>Explain the user’s permissions and available insights</li><li>Provide guidance on how to get started</li></ul></li><li>This onboarding email is enabled by default for tenants with Copilot Analytics enabled.</li><li>No changes are made to existing admin configurations or policies.</li></ul><p><b>[Action Required/Recommendations]</b></p><p>If you want these notifications disabled, please open a support ticket from your Admin portal with the title as “Request to disable GM notifications” for GM MC post at the earliest.</p><p>However, we recommend that you:</p><ul><li>Inform Viva Insights and AI administrators about this new communication.</li><li>Update internal helpdesk and support documentation to prepare for potential user questions.</li><li>Review Copilot Analytics access assignments to anticipate which users may receive the onboarding email.</li></ul><p>[<b>Compliance considerations]</b></p><table class="table table-bordered"><tbody><tr><td><b>Question</b></td><td><b>Answer</b></td></tr><tr><td>Does the change provide a new way of communicating between users, tenants, or subscriptions?</td><td>Yes. Introduces a new system-generated onboarding email to users when access is granted.</td></tr></tbody></table><p><br></p>

(Updated) Microsoft Viva Insights: New onboarding email for group managers in Copilot Analytics

Microsoft Viva Insights will send a new onboarding email to group managers granted access to Copilot Analytics, explaining permissions and usage guidance. Rollout starts mid-July 2026 worldwide. Admins can update recipient lists and should prepare support resources for this default-enabled communication.

2026-07-01T16:20:26.553Z

Updated message,New feature,User impact,Admin impact

<p>Updated July 1, 2026: We have updated the content. Thank you for your patience.&nbsp;</p><p><b>[What and Why]</b></p><p>We are introducing a new onboarding email experience for group managers who are granted access to Microsoft Copilot Analytics in <i>Viva Insights</i>. This email ensures users clearly understand their access and can begin using Copilot Analytics insights immediately. This update supports improved adoption and productivity by guiding users at the moment access is enabled.</p><p><b>[Rollout Schedule]</b></p><p style="margin-left: 25px;"><b>General Availability (Worldwide):</b> Rollout will begin in <b>mid-July 2026</b> and is expected to complete by <b>late July 2026</b>. Completion timing may vary by region.</p><p><b>[Impact on Your Organization]</b></p><p><i>Who is affected</i></p><ul><li>Group managers who are granted team-level access to Microsoft Copilot Analytics in Viva Insights, including users assigned access by admins or identified automatically.</li></ul><p><i>Platforms/Services</i></p><ul><li>Microsoft Viva Insights</li><li>Microsoft Copilot Analytics</li><li>Email notifications through Exchange Online</li></ul><p><i>What will happen</i></p><ul><li>Newly eligible users will receive a one-time onboarding email at the time access to Copilot Analytics is granted.</li><li>The email will:<ul><li>Explain the user’s permissions and available insights</li><li>Provide guidance on how to get started</li></ul></li><li>This onboarding email is enabled by default for tenants with Copilot Analytics enabled.</li><li>No changes are made to existing admin configurations or policies.</li></ul><p><b>[Action Required/Recommendations]</b></p><p>Admins can review and update the GM list if they don't want them to receive the email.</p><p>However, we recommend that you:</p><ul><li>Inform Viva Insights and AI administrators about this new communication.</li><li>Update internal helpdesk and support documentation to prepare for potential user questions.</li><li>Review Copilot Analytics access assignments to anticipate which users may receive the onboarding email.</li></ul><p>[<b>Compliance considerations]</b></p><table class="table table-bordered"><tbody><tr><td><b>Question</b></td><td><b>Answer</b></td></tr><tr><td>Does the change provide a new way of communicating between users, tenants, or subscriptions?</td><td>Yes. Introduces a new system-generated onboarding email to users when access is granted.</td></tr></tbody></table><p><br></p>