Microsoft Viva: New Copilot usage and cost insights

2026-06-22T16:12:40.597Z

Updated message,New feature,User impact,Admin impact

<p>Updated June 22, 2026: We have updated the content. Thank you for your patience.&nbsp;</p><p><b>[What and Why]</b></p><p>We are introducing <b>cost management insights</b> in <i>Microsoft Viva</i> to help organizations track Copilot credit usage across AI services and better manage budgets. This capability provides visibility into usage-based costs for AI services such as Cowork and WorkIQ API and helps organizations understand how Copilot credits are consumed across services and groups.</p><p>Cost management insights are enabled by default, giving managers, Insights analysts, and administrators immediate access to usage and cost data. This feature does not change Copilot pricing or billing. It provides reporting and visibility into existing usage and costs to support better oversight and decision-making.</p><p>This message is associated with Microsoft Roadmap ID <a href="https://www.microsoft.com/microsoft-365/roadmap?filters=&amp;searchterms=566302#Roadmap" target="_blank">566302</a>.</p><p><b>[Rollout Schedule]</b></p><ul><li><b>General Availability (Worldwide):</b>&nbsp;June 30, 2026</li></ul><p><b>[Impact on Your Organization]</b></p><p><i>Who is affected</i></p><ul><li>Managers with at least 5 direct reports (scoped access)</li><li>Insights analysts</li><li>Global administrators</li><li>Organizations using Copilot with usage-based billing enabled</li></ul><p><i>Platforms/Services</i></p><ul><li>Microsoft Viva Insights</li><li>Microsoft 365 admin center (Cost Management)</li><li>Advanced Insights</li><li>AI services in scope include Cowork and WorkIQ API</li></ul><p><i>What will happen</i></p><ul><li>Cost management insights are enabled by default to provide immediate access to usage-based cost data.<p>&nbsp;<img src="https://cxcs.microsoft.net/static/public/messagecenter/neutral/8b3467fc-9363-4395-a3b8-a9b6d67dcfa0/25dadd5a9db9dea05f16496530fee3927f6a4f1a.png" style="width: 400px;"></p></li><li>Managers with <b>at least 5 direct reports</b> can view Copilot credit usage within their scope, including usage by service and group, as well as associated policy and user limit data. </li><li>Insights analysts and global administrators can access cost management data across the tenant.</li><li>A new query template in <i>Advanced Insights</i> provides insights into AI spend and Copilot credit usage.</li><li>Analysts can export data as .csv or connect to Power BI for reporting.</li><li>Spending policy names may be visible to managers only when at least one direct report is actively using that policy.</li><li>A spending policy defines which users or groups can consume AI services and the amount of Copilot credits they can use.</li><li>Manager access is limited to scoped data. Tenant-wide leader access is not included in this release.</li><li>Admins can disable manager access in <i>Viva Insights settings</i>.</li><li>Admins can manage analyst access through global partition membership and can exclude specific users from appearing in insights data.</li><li>Cost insights are not subject to minimum group size requirements.</li><li>Use of Cowork and WorkIQ API requires usage-based billing to be configured in the <i>Microsoft 365 admin center</i>.</li></ul><p><b>[Action Required/Recommendations]</b></p><p>No action is required to enable this feature. However, you may consider the following:</p><ul><li>Review Viva Insights settings for manager access to these insights. The setting will be available on June 25th.</li><li>Confirm that usage-based billing is configured in the <i>Microsoft 365 admin center </i>if you plan to use Cowork or WorkIQ API.</li><li>Validate membership of the global partition for Insights analyst access.</li><li>Review spending policy names in Cost Management to ensure no sensitive naming is exposed to managers. Policy names are visible only when a manager has at least one direct report using that policy.</li><li>Prepare Insights analysts to use the Advanced Insights query template for analyzing AI spend and Copilot credit usage.</li></ul><p><b>[Compliance considerations]</b></p><p>There are no additional compliance considerations beyond those described above.</p><p><b></b></p>