(Updated) Microsoft Entra: Self-service password reset CAPTCHA protection updated

Message ID

MC1400824

Service

Microsoft Entra

Summary

Microsoft Entra is replacing legacy CAPTCHA in self-service password reset with backend throttling and behavior-based abuse detection to enhance security and accessibility. The rollout starts early August 2026, requires no user or admin action, and maintains current password reset functionality without introducing new controls.

Details

Updated July 20, 2026: We have updated the timeline. Thank you for your patience.

[What and Why]

We are updating bot protection in Microsoft Entra self-service password reset (SSPR) by replacing the legacy CAPTCHA with modern backend throttling and behavior-based abuse detection. This change improves security, accessibility, and reliability by reducing friction for users while strengthening protection against automated attacks and account enumeration. No configuration changes are required. This change is fully managed by Microsoft.

[Rollout Schedule]

General Availability (Worldwide): Rollout will begin in early August 2026 (previously late July) and is expected to complete by late August 2026 (previously mid-August).

[Impact on Your Organization]

Who is affected

All Microsoft Entra tenants using self-service password reset (SSPR)

Platforms/Services

Microsoft Entra, self-service password reset (web flow)

What will happen

The legacy CAPTCHA challenge will be removed from the SSPR experience.
Users will continue to reset passwords as they do today without additional prompts.
Backend throttling and behavior-based detection will protect against bots and abuse.
No users will be blocked from completing SSPR.
There is no impact to users' ability to reset their passwords.
No changes to authentication methods, policies, or configurations.
No new admin controls will be introduced.
The feature is enabled by default and managed by Microsoft.

[Action Required/Recommendations]

No action is required.

As an optional best practice:

Inform your helpdesk that CAPTCHA prompts will no longer appear in SSPR flows.
Update internal documentation if it references CAPTCHA during password reset.

[Compliance considerations]

No compliance considerations identified, review as appropriate for your organization.

Change History

Show

Published: June 22, 2026

Last Updated: July 20, 2026

July 20, 2026 at 10:31 PM Updated

Title

Microsoft Entra: Self-service password reset CAPTCHA protection updated

New

(Updated) Microsoft Entra: Self-service password reset CAPTCHA protection updated

Summary

Microsoft Entra is replacing the legacy CAPTCHA in self-service password reset with backend throttling and behavior-based detection to enhance security and user experience. The update, requiring no configuration, will roll out worldwide from late July to mid-August 2026, with no impact on users or admins.

New

Last Updated Date

2026-06-22T15:19:06.643Z

New

2026-07-20T22:13:25.033Z

Tags

User impact,Admin impact

New

Updated message,User impact,Admin impact

Body Content

[What and Why]We are updating bot protection in Microsoft Entra self-service password reset (SSPR) by replacing the legacy CAPTCHA with modern backend throttling and behavior-based abuse detection. This change improves security, accessibility, and reliability by reducing friction for users while strengthening protection against automated attacks and account enumeration. No configuration changes are required. This change is fully managed by Microsoft.[Rollout Schedule]General Availability (Worldwide): Rollout will begin in late July 2026 and is expected to complete by mid-August 2026.[Impact on Your Organization]Who is affected<ul><li>All Microsoft Entra tenants using self-service password reset (SSPR)</li></ul>Platforms/Services<ul><li>Microsoft Entra, self-service password reset (web flow)</li></ul>What will happen<ul><li>The legacy CAPTCHA challenge will be removed from the SSPR experience.</li><li>Users will continue to reset passwords as they do today without additional prompts.</li><li>Backend throttling and behavior-based detection will protect against bots and abuse.</li><li>No users will be blocked from completing SSPR.</li><li>There is no impact to users' ability to reset their passwords.</li><li>No changes to authentication methods, policies, or configurations.</li><li>No new admin controls will be introduced.</li><li>The feature is enabled by default and managed by Microsoft.</li></ul>[Action Required/Recommendations]No action is required.As an optional best practice:<ul><li>Inform your helpdesk that CAPTCHA prompts will no longer appear in SSPR flows.</li><li>Update internal documentation if it references CAPTCHA during password reset.</li></ul>[Compliance considerations] No compliance considerations identified, review as appropriate for your organization.

New

Updated July 20, 2026: We have updated the timeline. Thank you for your patience. [What and Why]We are updating bot protection in Microsoft Entra self-service password reset (SSPR) by replacing the legacy CAPTCHA with modern backend throttling and behavior-based abuse detection. This change improves security, accessibility, and reliability by reducing friction for users while strengthening protection against automated attacks and account enumeration. No configuration changes are required. This change is fully managed by Microsoft.[Rollout Schedule]General Availability (Worldwide): Rollout will begin in early August 2026 (previously late July) and is expected to complete by late August 2026 (previously mid-August).[Impact on Your Organization]Who is affected<ol><li data-list="bullet">All Microsoft Entra tenants using self-service password reset (SSPR)</li></ol>Platforms/Services<ol><li data-list="bullet">Microsoft Entra, self-service password reset (web flow)</li></ol>What will happen<ol><li data-list="bullet">The legacy CAPTCHA challenge will be removed from the SSPR experience.</li><li data-list="bullet">Users will continue to reset passwords as they do today without additional prompts.</li><li data-list="bullet">Backend throttling and behavior-based detection will protect against bots and abuse.</li><li data-list="bullet">No users will be blocked from completing SSPR.</li><li data-list="bullet">There is no impact to users' ability to reset their passwords.</li><li data-list="bullet">No changes to authentication methods, policies, or configurations.</li><li data-list="bullet">No new admin controls will be introduced.</li><li data-list="bullet">The feature is enabled by default and managed by Microsoft.</li></ol>[Action Required/Recommendations]No action is required.As an optional best practice:<ol><li data-list="bullet">Inform your helpdesk that CAPTCHA prompts will no longer appear in SSPR flows.</li><li data-list="bullet">Update internal documentation if it references CAPTCHA during password reset.</li></ol>[Compliance considerations] No compliance considerations identified, review as appropriate for your organization.

Never Miss a Microsoft 365 Update

Join thousands of IT professionals who rely on DeltaPulse for real-time Microsoft 365 change intelligence, automated notifications, and community insights.

Explore Dashboard Sign Up Free