Favorite your Message Center and Roadmap items. Access them anytime via your Profile. Export and share with your team or your LLM.

Dynamics 365 Sales - Explore complex sales insights with Sales Research Agent

Message ID
MC1289851
View in Message Center
Service
Dynamics 365 Apps
Category
Stay Informed
Tag
New feature
Rollout
April 2026

Details

We are announcing the ability to explore sales insights using the Sales Research Agent in Dynamics 365 Sales. This feature reached general availability on April 30, 2026.

How does this affect me?
The Sales Research Agent in Dynamics 365 Sales enables users to explore complex business questions through natural language conversations with your data. It leverages multi-modal and multi-agent architecture to reason over intricate, customized schemas with sales domain expertise. Key capabilities of this feature allow you to:
  • Create multi‑branch research journeys across Dynamics 365 Sales data and Microsoft Fabric lakehouse data and analyze local files such as Excel and PDF.
  • Start quickly with AI‑suggested, role‑optimized research topics, or ask your own questions using natural language.
  • Use the AI cursor to start conversations, analyze findings, adjust visualizations, or add new data sources.
  • View the reasoning behind research outcomes to understand how insights were derived.
  • Save research workspaces, refresh them with new data, and regenerate blueprints or research findings as your business evolves.
  • Define custom business functions with your own schemas, acronyms, and domain context to tailor analysis to your organization.
What action do I need to take?
This message is for awareness, and no action is required.

Change History

Show
No change history available

Never Miss a Microsoft 365 Update

Join thousands of IT professionals who rely on DeltaPulse for real-time Microsoft 365 change intelligence, automated notifications, and community insights.