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Accept Apple’s new terms and conditions to ensure Intune can communicate with Apple as expected

Message ID
MC1280538
View in Message Center
Service
Microsoft Intune
Category
Plan for Change
Tag
Admin impact

Summary

IT admins must accept Apple's new terms and conditions for Apple Business, School Manager, Volume Purchasing, or Automated Device Enrollment to maintain Microsoft Intune communication. Failure to accept causes errors. Log in at Apple's support site to accept and avoid service interruption.

Details

Apple has released new Terms and Conditions for Apple Business. An IT admin will need to accept these terms when using Apple School Manager, Apple Business, Apple Volume Purchasing Program, or Automated Device Enrollment to ensure that the managed devices can continue communicating with Microsoft Intune. 

[How this will affect your organization:]

This will only affect you if you use Apple Automated Device Enrollment, Apple School Manager, Apple Business, or Apple Volume Purchase Program. You will need to accept the new terms and conditions to ensure your Intune service is not interrupted. If you do not accept the new terms and conditions the Intune service will receive the error – “T_C_NOT_Signed” from Apple.

[What you need to do to prepare:]

Simply login to the appropriate URL listed in the support article from Apple here: https://support.apple.com/102069. Once you have logged in and accepted the new terms and conditions, managed Apple devices will once again be able to communicate with Apple’s device management servers.

Note, Apple Business Manager is now Apple Business, learn more from Apple here: https://support.apple.com/guide/business/intro-to-apple-business-axm7909096bf/web 

Change History

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No change history available

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