How does this affect me?
This feature enables call center users to create and send payment links via email or other communication channels, allowing customers to complete payments securely and at their convenience. Key features include:
- Improved security by eliminating the need for customers to share sensitive card details verbally.
- Expanded payment options, including digital wallets and "buy now, pay later" methods.
- Order on hold: Call center agents can place orders on hold while waiting for the customer to complete the payment, giving customers flexibility.
- Automatic order cancellation: If the payment is not completed within the predefined transaction duration, the order will be automatically canceled, and the inventory will be released.
This message is for awareness, and no action is required.
If you would like more information on this feature, please visit Pay by link support for call center orders.