(Update)Action Required: Trust DigiCert Global Root G2 Certificate Authority for using Entra services by January 7, 2026

Message Center ID: MC1193408
Microsoft Entra
Plan for Change
Major Change Admin impact
January 7, 2026
January 2026 February 2025 September 2025

Summary

By January 7, 2026, Microsoft Entra will switch from DigiCert Global Root G1 to G2 certificates. Organizations must trust the DigiCert G2 root CA to avoid authentication failures with Entra services. Remove any pinning to G1 and update trust settings to prevent service disruption.

Details

Updated December 12, 2025: We have updated the content. Thank you for your patience. 

Action Required: Trust the new DigiCert Certificate Authorities (CAs) for Microsoft Entra

Starting January 7, 2026, Microsoft Entra will migrate its DigiCert certificates from the G1 root CA to the G2 root CA. Clients that pin to the DigiCert G1 root or do not trust the DigiCert G2 root may experience authentication failures.

What are G1 and G2 root CAs?

Certificate Authorities (CAs) issue digital certificates that establish trust for secure communications. A root CA is the top-level certificate in a trust chain. DigiCert Global Root G1 is the current root CA used by Microsoft Entra services. DigiCert Global Root G2 is the newer root CA that Microsoft is migrating to for improved security and compliance. If your systems do not trust the G2 root, authentication and secure connections to Microsoft Entra services will fail.

Why you’re receiving this message:

Our reporting indicates that one or more users in your organization may be using Microsoft Entra ID.

When this will happen:

January 7, 2026.

How this affects your organization:
  • Who is affected: Organizations using Microsoft Entra ID services.
  • What will happen:
    • If DigiCert G2 certificates are not trusted, authentication failures will occur when accessing Microsoft Entra services.
    • Impacted domains include:
      • login.live.com
      • login.windows.net
      • autologon.microsoftazuread-sso.com
      • graph.windows.net
      • Note: The login.microsoftonline.com domain has already been migrated to the DigiCert G2 root in Feb 2025. Customers using this domain will not be impacted, as their client systems already trust DigiCert G2.
What you can do to prepare:
  • Trust all Root and Subordinate CAs listed in the Azure Certificate Authority details documentation.
  • Ensure you trust the “DigiCert Global Root G2” root and its subordinate CAs (documented since September 2025).
  • Remove any client-side pinning to the DigiCert Global Root CA root certificate.
  • Update your settings now to avoid service disruption.
Help and support: Compliance considerations:

No compliance considerations identified, review as appropriate for your organization.

Change History

December 12, 2025 at 6:30 PM Updated
Summary
Previous
By January 7, 2026, Microsoft Entra will switch from DigiCert Global Root G1 to G2 certificates. Organizations must trust the DigiCert G2 root CA and remove pinning to G1 to avoid authentication failures with Entra services like login.microsoftonline.com. Update settings promptly to prevent disruption.
New
By January 7, 2026, Microsoft Entra will switch from DigiCert Global Root G1 to G2 certificates. Organizations must trust the DigiCert G2 root CA to avoid authentication failures with Entra services. Remove any pinning to G1 and update trust settings to prevent service disruption.
Last Updated Date
Previous
2025-12-09T19:14:35.990Z
New
2025-12-12T17:18:57.800Z
Body Content
Previous

Updated December 9, 2025: We have updated the content. Thank you for your patience. 

Action Required: Trust the new DigiCert Certificate Authorities (CAs) for Microsoft Entra

Starting January 7, 2026, Microsoft Entra will migrate its DigiCert certificates from the G1 root CA to the G2 root CA. Clients that pin to the DigiCert G1 root or do not trust the DigiCert G2 root may experience authentication failures.

What are G1 and G2 root CAs?

Certificate Authorities (CAs) issue digital certificates that establish trust for secure communications. A root CA is the top-level certificate in a trust chain. DigiCert Global Root G1 is the current root CA used by Microsoft Entra services. DigiCert Global Root G2 is the newer root CA that Microsoft is migrating to for improved security and compliance. If your systems do not trust the G2 root, authentication and secure connections to Microsoft Entra services will fail.

Why you’re receiving this message:

Our reporting indicates that one or more users in your organization may be using Microsoft Entra ID.

When this will happen:

January 7, 2026.

How this affects your organization:
  • Who is affected: Organizations using Microsoft Entra ID services.
  • What will happen:
    • If DigiCert G2 certificates are not trusted, authentication failures will occur when accessing Microsoft Entra services.
    • Impacted domains include:
      • login.microsoftonline.com
      • login.live.com
      • login.windows.net
      • autologon.microsoftazuread-sso.com
      • graph.windows.net
What you can do to prepare:
  • Trust all Root and Subordinate CAs listed in the Azure Certificate Authority details documentation.
  • Ensure you trust the “DigiCert Global Root G2” root and its subordinate CAs (documented since September 2025).
  • Remove any client-side pinning to the DigiCert Global Root CA root certificate.
  • Update your settings now to avoid service disruption.
Help and support: Compliance considerations:

No compliance considerations identified, review as appropriate for your organization.

New

Updated December 12, 2025: We have updated the content. Thank you for your patience. 

Action Required: Trust the new DigiCert Certificate Authorities (CAs) for Microsoft Entra

Starting January 7, 2026, Microsoft Entra will migrate its DigiCert certificates from the G1 root CA to the G2 root CA. Clients that pin to the DigiCert G1 root or do not trust the DigiCert G2 root may experience authentication failures.

What are G1 and G2 root CAs?

Certificate Authorities (CAs) issue digital certificates that establish trust for secure communications. A root CA is the top-level certificate in a trust chain. DigiCert Global Root G1 is the current root CA used by Microsoft Entra services. DigiCert Global Root G2 is the newer root CA that Microsoft is migrating to for improved security and compliance. If your systems do not trust the G2 root, authentication and secure connections to Microsoft Entra services will fail.

Why you’re receiving this message:

Our reporting indicates that one or more users in your organization may be using Microsoft Entra ID.

When this will happen:

January 7, 2026.

How this affects your organization:
  • Who is affected: Organizations using Microsoft Entra ID services.
  • What will happen:
    • If DigiCert G2 certificates are not trusted, authentication failures will occur when accessing Microsoft Entra services.
    • Impacted domains include:
      • login.live.com
      • login.windows.net
      • autologon.microsoftazuread-sso.com
      • graph.windows.net
      • Note: The login.microsoftonline.com domain has already been migrated to the DigiCert G2 root in Feb 2025. Customers using this domain will not be impacted, as their client systems already trust DigiCert G2.
What you can do to prepare:
  • Trust all Root and Subordinate CAs listed in the Azure Certificate Authority details documentation.
  • Ensure you trust the “DigiCert Global Root G2” root and its subordinate CAs (documented since September 2025).
  • Remove any client-side pinning to the DigiCert Global Root CA root certificate.
  • Update your settings now to avoid service disruption.
Help and support: Compliance considerations:

No compliance considerations identified, review as appropriate for your organization.

December 9, 2025 at 8:31 PM Updated
Title
Previous
Action Required: Trust DigiCert Global Root G2 Certificate Authority for using Entra services by January 7, 2026
New
(Update)Action Required: Trust DigiCert Global Root G2 Certificate Authority for using Entra services by January 7, 2026
Summary
Previous
By January 7, 2026, Microsoft Entra will switch from DigiCert Global Root G1 to G2 certificates. Organizations must trust the DigiCert G2 root CA to avoid authentication failures with Entra services and remove any client-side pinning to the G1 root. Update settings to prevent disruption.
New
By January 7, 2026, Microsoft Entra will switch from DigiCert Global Root G1 to G2 certificates. Organizations must trust the DigiCert G2 root CA and remove pinning to G1 to avoid authentication failures with Entra services like login.microsoftonline.com. Update settings promptly to prevent disruption.
Last Updated Date
Previous
2025-12-09T00:13:30.597Z
New
2025-12-09T19:14:35.990Z
Body Content
Previous
Action Required: Trust the new DigiCert Certificate Authorities (CAs) for Microsoft Entra

Starting January 7, 2026, Microsoft Entra will migrate its DigiCert certificates from the G1 root CA to the G2 root CA. Clients that pin to the DigiCert G1 root or do not trust the DigiCert G2 root may experience authentication failures.

What are G1 and G2 root CAs?

Certificate Authorities (CAs) issue digital certificates that establish trust for secure communications. A root CA is the top-level certificate in a trust chain. DigiCert Global Root G1 is the current root CA used by Microsoft Entra services. DigiCert Global Root G2 is the newer root CA that Microsoft is migrating to for improved security and compliance. If your systems do not trust the G2 root, authentication and secure connections to Microsoft Entra services will fail.

Why you’re receiving this message:

Our reporting indicates that one or more users in your organization may be using Microsoft Entra ID.

When this will happen:

January 7, 2026.

How this affects your organization:
  • Who is affected: Organizations using Microsoft Entra ID services.
  • What will happen:
    • If DigiCert G2 certificates are not trusted, authentication failures will occur when accessing Microsoft Entra services.
    • Impacted domains include:
      • login.microsoftonline.com
      • login.live.com
      • login.windows.net
      • autologon.microsoftazuread-sso.com
      • graph.windows.net
What you can do to prepare:
  • Trust all Root and Subordinate CAs listed in the Azure Certificate Authority details documentation.
  • Ensure you trust the “DigiCert Global Root G2” root and its subordinate CAs (documented since September 2025).
  • Remove any client-side pinning to the DigiCert Global Root CA root certificate.
  • Update your settings now to avoid service disruption.
Help and support: Compliance considerations:

No compliance considerations identified, review as appropriate for your organization.

New

Updated December 9, 2025: We have updated the content. Thank you for your patience. 

Action Required: Trust the new DigiCert Certificate Authorities (CAs) for Microsoft Entra

Starting January 7, 2026, Microsoft Entra will migrate its DigiCert certificates from the G1 root CA to the G2 root CA. Clients that pin to the DigiCert G1 root or do not trust the DigiCert G2 root may experience authentication failures.

What are G1 and G2 root CAs?

Certificate Authorities (CAs) issue digital certificates that establish trust for secure communications. A root CA is the top-level certificate in a trust chain. DigiCert Global Root G1 is the current root CA used by Microsoft Entra services. DigiCert Global Root G2 is the newer root CA that Microsoft is migrating to for improved security and compliance. If your systems do not trust the G2 root, authentication and secure connections to Microsoft Entra services will fail.

Why you’re receiving this message:

Our reporting indicates that one or more users in your organization may be using Microsoft Entra ID.

When this will happen:

January 7, 2026.

How this affects your organization:
  • Who is affected: Organizations using Microsoft Entra ID services.
  • What will happen:
    • If DigiCert G2 certificates are not trusted, authentication failures will occur when accessing Microsoft Entra services.
    • Impacted domains include:
      • login.microsoftonline.com
      • login.live.com
      • login.windows.net
      • autologon.microsoftazuread-sso.com
      • graph.windows.net
What you can do to prepare:
  • Trust all Root and Subordinate CAs listed in the Azure Certificate Authority details documentation.
  • Ensure you trust the “DigiCert Global Root G2” root and its subordinate CAs (documented since September 2025).
  • Remove any client-side pinning to the DigiCert Global Root CA root certificate.
  • Update your settings now to avoid service disruption.
Help and support: Compliance considerations:

No compliance considerations identified, review as appropriate for your organization.

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