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(Updated) Microsoft 365: Modern Access Request and Access Denied web page

Message ID
MC1188599
View in Message Center
Services
SharePoint OnlineMicrosoft OneDriveMicrosoft 365 apps
Category
Stay Informed
Tags
Feature updateUser impactAdmin impact
Rollout
February 2026March 2026
Roadmap ID
553214
View in M365 Roadmap
Platform
Web

Summary

Microsoft 365 is updating the Access Request and Access Denied pages with modern visuals, animations, and clearer messaging to improve user experience. The rollout starts February 2026 and completes by March 2026, with no changes to admin policies. The update is automatic; no user action is needed.

Details

Updated January 29, 2026: We have updated the timeline. Thank you for your patience. 

[Introduction:]

We’re introducing a visual refresh of the Access Request and Access Denied page experience across Microsoft 365, redesigned to help users quickly request access to content such as documents, SharePoint sites, or Teams meeting recordings. This update features modern Fluent illustrations, animations, and clearer messaging to make it easier to understand and resolve access issues for a more seamless collaboration experience.

This message is associated with Roadmap ID 553214.

[When this will happen:]

General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out in February 2026 (previously early January) and expect to complete by March 2026 (previously early February).

[How this will affect your organization:]

Who is affected: All users requesting access to content stored on OneDrive and SharePoint.

What will happen:

  • Users will see a redesigned Access Request page when attempting to access restricted content: 
  • user settings

  • The page will feature updated Fluent visuals and animations.
  • Messaging will be clearer to help users understand the status of their request:
  • user settings

  • No changes to admin policies or access controls.
  • The update will be enabled by default.

[What you need to do to prepare:]

No action is required to enable this update; it will be applied automatically.

However, to ensure a smooth experience for your users, we recommend the following:

  • Communicate this change to helpdesk and support staff so they can assist users who may have questions about the new visuals or messaging.
  • Update internal documentation if you reference the Access Request or Access Denied experience in training materials or support guides.
  • Review any custom workflows or access request processes to ensure they align with the updated experience.
  • Monitor user feedback after rollout to identify any confusion or support needs related to the new design.

[Compliance considerations:] 

No compliance considerations identified, review as appropriate for your organization.

Change History

Show
January 29, 2026 at 10:30 PM Updated
Last Updated Date
Previous
2026-01-29T18:54:24.233Z
New
2026-01-29T20:16:34.440Z
Body Content
Previous

Updated January 29, 2026: We have updated the timeline. Thank you for your patience. 

[Introduction:]

We’re introducing a visual refresh of the Access Request and Access Denied page experience across Microsoft 365, redesigned to help users quickly request access to content such as documents, SharePoint sites, or Teams meeting recordings. This update features modern Fluent illustrations, animations, and clearer messaging to make it easier to understand and resolve access issues for a more seamless collaboration experience.

This message is associated with Roadmap ID 553214.

[When this will happen:]

General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out in February 2026 (previously early January) and expect to complete by March 2026 (previously early February).

[How this will affect your organization:]

Who is affected: All users requesting access to content stored on OneDrive and SharePoint.

What will happen:

  • Users will see a redesigned Access Request page when attempting to access restricted content: 
  • user settings

  • The page will feature updated Fluent visuals and animations.
  • Messaging will be clearer to help users understand the status of their request:
  • user settings

  • No changes to admin policies or access controls.
  • The update will be enabled by default.

[What you need to do to prepare:]

No action is required to enable this update; it will be applied automatically.

However, to ensure a smooth experience for your users, we recommend the following:

  • Communicate this change to helpdesk and support staff so they can assist users who may have questions about the new visuals or messaging.
  • Update internal documentation if you reference the Access Request or Access Denied experience in training materials or support guides.
  • Review any custom workflows or access request processes to ensure they align with the updated experience.
  • Monitor user feedback after rollout to identify any confusion or support needs related to the new design.

[Compliance considerations:] 

No compliance considerations identified, review as appropriate for your organization.

New

Updated January 29, 2026: We have updated the timeline. Thank you for your patience. 

[Introduction:]

We’re introducing a visual refresh of the Access Request and Access Denied page experience across Microsoft 365, redesigned to help users quickly request access to content such as documents, SharePoint sites, or Teams meeting recordings. This update features modern Fluent illustrations, animations, and clearer messaging to make it easier to understand and resolve access issues for a more seamless collaboration experience.

This message is associated with Roadmap ID 553214.

[When this will happen:]

General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out in February 2026 (previously early January) and expect to complete by March 2026 (previously early February).

[How this will affect your organization:]

Who is affected: All users requesting access to content stored on OneDrive and SharePoint.

What will happen:

  • Users will see a redesigned Access Request page when attempting to access restricted content: 
  • user settings

  • The page will feature updated Fluent visuals and animations.
  • Messaging will be clearer to help users understand the status of their request:
  • user settings

  • No changes to admin policies or access controls.
  • The update will be enabled by default.

[What you need to do to prepare:]

No action is required to enable this update; it will be applied automatically.

However, to ensure a smooth experience for your users, we recommend the following:

  • Communicate this change to helpdesk and support staff so they can assist users who may have questions about the new visuals or messaging.
  • Update internal documentation if you reference the Access Request or Access Denied experience in training materials or support guides.
  • Review any custom workflows or access request processes to ensure they align with the updated experience.
  • Monitor user feedback after rollout to identify any confusion or support needs related to the new design.

[Compliance considerations:] 

No compliance considerations identified, review as appropriate for your organization.

January 29, 2026 at 8:30 PM Updated
Title
Previous
Microsoft 365: Modern Access Request and Access Denied web page
New
(Updated) Microsoft 365: Modern Access Request and Access Denied web page
Summary
Previous
Microsoft 365 will update the Access Request and Access Denied pages with modern visuals, animations, and clearer messaging for OneDrive and SharePoint access requests. The rollout begins January 2026, requires no admin action, and aims to improve user understanding without changing access policies.
New
Microsoft 365 is updating the Access Request and Access Denied pages with modern visuals, animations, and clearer messaging to improve user experience. The rollout starts February 2026 and completes by March 2026, with no changes to admin policies. The update is automatic; no user action is needed.
Last Updated Date
Previous
2025-11-21T00:17:13.247Z
New
2026-01-29T18:54:24.233Z
Tags
Previous
Feature update,User impact,Admin impact
New
Updated message,Feature update,User impact,Admin impact
Body Content
Previous

[Introduction:]

We’re introducing a visual refresh of the Access Request and Access Denied page experience across Microsoft 365, redesigned to help users quickly request access to content such as documents, SharePoint sites, or Teams meeting recordings. This update features modern Fluent illustrations, animations, and clearer messaging to make it easier to understand and resolve access issues for a more seamless collaboration experience.

[When this will happen:]

General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out in early January 2026 and expect to complete by early February 2026.

[How this will affect your organization:]

Who is affected: All users requesting access to content stored on OneDrive and SharePoint.

What will happen:

  • Users will see a redesigned Access Request page when attempting to access restricted content: 
  • user settings

  • The page will feature updated Fluent visuals and animations.
  • Messaging will be clearer to help users understand the status of their request:
  • user settings

  • No changes to admin policies or access controls.
  • The update will be enabled by default.

[What you need to do to prepare:]

No action is required to enable this update; it will be applied automatically.

However, to ensure a smooth experience for your users, we recommend the following:

  • Communicate this change to helpdesk and support staff so they can assist users who may have questions about the new visuals or messaging.
  • Update internal documentation if you reference the Access Request or Access Denied experience in training materials or support guides.
  • Review any custom workflows or access request processes to ensure they align with the updated experience.
  • Monitor user feedback after rollout to identify any confusion or support needs related to the new design.

[Compliance considerations:] 

No compliance considerations identified, review as appropriate for your organization.

New

Updated January 29, 2026: We have updated the timeline. Thank you for your patience. 

[Introduction:]

We’re introducing a visual refresh of the Access Request and Access Denied page experience across Microsoft 365, redesigned to help users quickly request access to content such as documents, SharePoint sites, or Teams meeting recordings. This update features modern Fluent illustrations, animations, and clearer messaging to make it easier to understand and resolve access issues for a more seamless collaboration experience.

This message is associated with Roadmap ID 553214.

[When this will happen:]

General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out in February 2026 (previously early January) and expect to complete by March 2026 (previously early February).

[How this will affect your organization:]

Who is affected: All users requesting access to content stored on OneDrive and SharePoint.

What will happen:

  • Users will see a redesigned Access Request page when attempting to access restricted content: 
  • user settings

  • The page will feature updated Fluent visuals and animations.
  • Messaging will be clearer to help users understand the status of their request:
  • user settings

  • No changes to admin policies or access controls.
  • The update will be enabled by default.

[What you need to do to prepare:]

No action is required to enable this update; it will be applied automatically.

However, to ensure a smooth experience for your users, we recommend the following:

  • Communicate this change to helpdesk and support staff so they can assist users who may have questions about the new visuals or messaging.
  • Update internal documentation if you reference the Access Request or Access Denied experience in training materials or support guides.
  • Review any custom workflows or access request processes to ensure they align with the updated experience.
  • Monitor user feedback after rollout to identify any confusion or support needs related to the new design.

[Compliance considerations:] 

No compliance considerations identified, review as appropriate for your organization.

Platforms
Previous
New
New
Web

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