Microsoft Viva Glint: Updates to data retention policy

Viva Glint's data retention policy now retains customer data indefinitely while the subscription is active or per tenant-configured policies. This update applies immediately to tenants without existing retention policies. No action is needed if a policy is already set; otherwise, submit a support request to configure it.

[Introduction]

We’re updating the data retention policy for Viva Glint to improve consistency and transparency in how customer content is stored. This change aligns with our commitment to data governance and ensures that Viva Glint data remains available for reporting and analysis as long as the subscription is active or per the data retention policy configured for your tenant.

[When this will happen:]

The new data retention policy for Viva Glint is effective immediately.

[How this affects your organization:]

• Who is affected: All Microsoft 365 tenants using Viva Glint who do not have any data retention policy currently configured for their Viva Glint data. No action is required from your organization at this time if you already have a data retention policy currently configured for your Viva Glint data. Your currently configured data retention policy remains unaffected. 
• What will happen: Viva Glint will retain Customer Data for the duration of the term of the services specified on the ordering document and in accordance with the Microsoft Products and Services Data Protection Addendum (DPA). Viva Glint Customer data is defined as the data that Customer uploads or otherwise provides to Microsoft in connection with its use of the Viva Glint service. This data is held indefinitely as long as the tenant maintains an active Viva Glint subscription or till the tenant chooses to delete their data. You can also request your Viva Glint data be retained for a limited time, with a service request. In order to get your data retention policy configured for your Viva Glint instance, please submit a support request.

[What you can do to prepare:]

• No action is required from your organization at this time if you already have a data retention policy currently configured for your Viva Glint data. Your currently configured data retention policy remains unaffected. 
• You may want to review your organization's data retention policy for Viva Glint. In order to get your data retention policy configured for your Viva Glint instance, please submit a support request.
• This change does not alter user workflows or admin experiences.

Learn more: Data residency for Viva Glint

[Compliance considerations:]

Compliance Question	Explanation
Does the change alter how existing customer data is processed, stored, or accessed?	Viva Glint data will now be stored indefinitely while the tenant maintains an active subscription or per the configured data retention policy.