(Updated) Microsoft Teams: Chat with anyone with an email address

Message Center ID: MC1182004
Microsoft Teams
Plan for Change
Major Change New feature User impact Admin impact
November 2025 February 2026
Android Desktop iOS Linux Mac

Summary

Microsoft Teams now allows users in certain small and medium business tenants to chat with anyone via email without requiring the recipient to have a Teams account, joining as a guest if allowed by tenant policies. This feature, enabled by default, rolled out in late 2025 and is generally available worldwide in February 2026.

Details

Updated December 12, 2025: We have added additional content clarifying who is impacted by this feature. Thank you for your patience.

[Introduction]

Teams users in tenants with open collaboration policies have long been able to start a chat with anyone who has an email address. However, recipients without a Teams account were previously asked to sign up for one before being able to collaborate. We're introducing a new capability in Microsoft Teams for certain tenants (see ‘Who is affected’ below) that allows these recipients to join the chat as a guest— no account needed, and as long as it is allowed by the tenant’s existing policy configuration.

This feature will be available across Windows, Mac, Web, iOS, and Android platforms.

This message is associated with Microsoft 365 Roadmap ID 513271.

[When this will happen:]

  • Targeted Release: Rollout for users with the aforementioned licenses begun in early November 2025 and was completed in mid-November 2025
  • General Availability (Worldwide): February 2026

[How this affects your organization:]

Who is affected:

This capability is currently available only to small and medium business customers enrolled in public preview with a Teams Essentials, Business Basic, Business Standard, or Business Premium license. It also only affects organizations with guest chat enabled and that do not limit guest collaboration to specific domains. Organizations without users enrolled in public preview or without users with these licenses may still see this post even if they are not affected.

What will happen for those who are affected:

  • After Teams users start a chat with someone who is not on Teams, the recipient will receive an email inviting them to join the chat as a guest. Only Teams users in your organization can start the chat, as users without Teams accounts cannot initiate chats.
  • Chats will remain within your organization’s boundary.
  • This feature is enabled by default but will be governed by your organization’s Entra B2B Guest policies and Teams Admin Center Guest Access policies. It will not override any existing policy configurations.

[What you can do to prepare:]

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

Related Roadmap Items

Change History

December 13, 2025 at 4:30 AM Updated
Summary
Previous
Microsoft Teams now allows users in certain tenants to chat with anyone via email, even if recipients lack a Teams account, by sending guest invitations. This feature, in public preview for specific licenses, is enabled by default but governed by existing guest access policies and supports multiple platforms.
New
Microsoft Teams now allows users in certain small and medium business tenants to chat with anyone via email without requiring the recipient to have a Teams account, joining as a guest if allowed by tenant policies. This feature, enabled by default, rolled out in late 2025 and is generally available worldwide in February 2026.
Last Updated Date
Previous
2025-12-12T17:16:13.870Z
New
2025-12-12T22:12:22.497Z
Body Content
Previous

Updated December 12, 2025: We have added additional content clarifying who is impacted by this feature. Thank you for your patience.

[Introduction]

Teams users in tenants with more open collaboration policies have long been able to start a chat with anyone who has an email address. However, recipients without a Teams account were previously asked to sign up for an account before being able to collaborate. We're introducing a new capability in Microsoft Teams (for certain tenants) that allows these chat recipients without a Teams account to receive an email invitation to join the chat session as a guest, enabling seamless communication and collaboration.

This means that Teams users can truly start a chat with anyone who has an email address—even if they’re not currently using Teams and as long as it is allowed by the tenant’s existing policy configuration. This update simplifies external engagement and supports flexible work scenarios.

This capability is currently available only in public preview to a limited number of small and medium business customers with a Teams Essentials, Business Basic, Business Standard, or Business Premium license. Organizations without users enrolled in public preview or without users with these licenses may still see this communication to learn from customer feedback and interest.

This feature will be available across Android, Desktop, iOS, Linux, and Mac platforms.

This message is associated with Microsoft 365 Roadmap ID 513271.

[When this will happen:]

  • Targeted Release: Rollout for users with the aforementioned licenses begun in early November 2025 and was completed in mid-November 2025
  • General Availability (Worldwide): TBA

[How this affects your organization:]

Who is affected:

  • Targeted Release: Only organizations that have Guest access chat enabled and do not restrict guest collaboration to specific domains. Within these organizations, Microsoft Teams users with a Teams Essentials, Business Basic, Business Standard, or Business Premium license.
  • General Availability (Worldwide): TBA

What will happen for those who are impacted:

  • Recipients, who do not use Teams, of chats initiated by impacted users will receive an email invitation inviting them to join chats as guests.
  • The chat experience will be governed by your organization’s Entra B2B Guest policy.
  • Chats will remain within your organization’s boundary.
  • This feature will be enabled by default but can only be used if your Guest Access policies allow. It will not override any existing Teams Admin Center policies.

[What you can do to prepare:]

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

New

Updated December 12, 2025: We have added additional content clarifying who is impacted by this feature. Thank you for your patience.

[Introduction]

Teams users in tenants with open collaboration policies have long been able to start a chat with anyone who has an email address. However, recipients without a Teams account were previously asked to sign up for one before being able to collaborate. We're introducing a new capability in Microsoft Teams for certain tenants (see ‘Who is affected’ below) that allows these recipients to join the chat as a guest— no account needed, and as long as it is allowed by the tenant’s existing policy configuration.

This feature will be available across Windows, Mac, Web, iOS, and Android platforms.

This message is associated with Microsoft 365 Roadmap ID 513271.

[When this will happen:]

  • Targeted Release: Rollout for users with the aforementioned licenses begun in early November 2025 and was completed in mid-November 2025
  • General Availability (Worldwide): February 2026

[How this affects your organization:]

Who is affected:

This capability is currently available only to small and medium business customers enrolled in public preview with a Teams Essentials, Business Basic, Business Standard, or Business Premium license. It also only affects organizations with guest chat enabled and that do not limit guest collaboration to specific domains. Organizations without users enrolled in public preview or without users with these licenses may still see this post even if they are not affected.

What will happen for those who are affected:

  • After Teams users start a chat with someone who is not on Teams, the recipient will receive an email inviting them to join the chat as a guest. Only Teams users in your organization can start the chat, as users without Teams accounts cannot initiate chats.
  • Chats will remain within your organization’s boundary.
  • This feature is enabled by default but will be governed by your organization’s Entra B2B Guest policies and Teams Admin Center Guest Access policies. It will not override any existing policy configurations.

[What you can do to prepare:]

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

December 12, 2025 at 6:30 PM Updated
Summary
Previous
Microsoft Teams will enable users to chat with anyone via email, even non-Teams users, who join as guests. This feature, enabled by default for eligible licenses, rolls out starting November 2025 and globally in January 2026. Organizations can disable it via TeamsMessagingPolicy if needed.
New
Microsoft Teams now allows users in certain tenants to chat with anyone via email, even if recipients lack a Teams account, by sending guest invitations. This feature, in public preview for specific licenses, is enabled by default but governed by existing guest access policies and supports multiple platforms.
Last Updated Date
Previous
2025-11-14T17:42:10.527Z
New
2025-12-12T17:16:13.870Z
Body Content
Previous

Updated November 12, 2025: We have added clarification for customers impacted by this feature and updated the content. Thank you for your patience.

[Introduction]

We're introducing a new capability in Microsoft Teams that allows users to start a chat with anyone who has an email address—even if they’re not currently using Teams. The recipient will receive an email invitation to join the chat session as a guest, enabling seamless communication and collaboration. This update simplifies external engagement and supports flexible work scenarios.

This capability will be available to small and medium business customers with a Teams Essentials, Business Basic, Business Standard, or Business Premium license.

This feature will be available across Android, Desktop, iOS, Linux, and Mac platforms.

This message is associated with Microsoft 365 Roadmap ID 513271.

[When this will happen:]

  • Targeted Release: Rollout will begin in early November 2025 and is expected to complete by mid-November 2025.
  • General Availability (Worldwide): Rollout will begin in January 2026.

[How this affects your organization:]

Who is affected:

  • All Microsoft Teams users in your organization.

What will happen:

  • Users will be able to initiate chats with any external contact using their email address.
  • External users will receive an email invitation and can join the chat as guests.
  • The chat experience will be governed by your organization’s Entra B2B Guest policy.
  • Chats will remain within your organization’s boundary.
  • This feature will be enabled by default.

[What you can do to prepare:]

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

New

Updated December 12, 2025: We have added additional content clarifying who is impacted by this feature. Thank you for your patience.

[Introduction]

Teams users in tenants with more open collaboration policies have long been able to start a chat with anyone who has an email address. However, recipients without a Teams account were previously asked to sign up for an account before being able to collaborate. We're introducing a new capability in Microsoft Teams (for certain tenants) that allows these chat recipients without a Teams account to receive an email invitation to join the chat session as a guest, enabling seamless communication and collaboration.

This means that Teams users can truly start a chat with anyone who has an email address—even if they’re not currently using Teams and as long as it is allowed by the tenant’s existing policy configuration. This update simplifies external engagement and supports flexible work scenarios.

This capability is currently available only in public preview to a limited number of small and medium business customers with a Teams Essentials, Business Basic, Business Standard, or Business Premium license. Organizations without users enrolled in public preview or without users with these licenses may still see this communication to learn from customer feedback and interest.

This feature will be available across Android, Desktop, iOS, Linux, and Mac platforms.

This message is associated with Microsoft 365 Roadmap ID 513271.

[When this will happen:]

  • Targeted Release: Rollout for users with the aforementioned licenses begun in early November 2025 and was completed in mid-November 2025
  • General Availability (Worldwide): TBA

[How this affects your organization:]

Who is affected:

  • Targeted Release: Only organizations that have Guest access chat enabled and do not restrict guest collaboration to specific domains. Within these organizations, Microsoft Teams users with a Teams Essentials, Business Basic, Business Standard, or Business Premium license.
  • General Availability (Worldwide): TBA

What will happen for those who are impacted:

  • Recipients, who do not use Teams, of chats initiated by impacted users will receive an email invitation inviting them to join chats as guests.
  • The chat experience will be governed by your organization’s Entra B2B Guest policy.
  • Chats will remain within your organization’s boundary.
  • This feature will be enabled by default but can only be used if your Guest Access policies allow. It will not override any existing Teams Admin Center policies.

[What you can do to prepare:]

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

November 14, 2025 at 6:31 PM Updated
Summary
Previous
Microsoft Teams will allow users to chat with anyone via email, even non-Teams users, who join as guests. Available to small and medium businesses, this feature rolls out from November 2025 and is enabled by default. Organizations can disable it via TeamsMessagingPolicy settings.
New
Microsoft Teams will enable users to chat with anyone via email, even non-Teams users, who join as guests. This feature, enabled by default for eligible licenses, rolls out starting November 2025 and globally in January 2026. Organizations can disable it via TeamsMessagingPolicy if needed.
Last Updated Date
Previous
2025-11-07T23:26:54.187Z
New
2025-11-14T17:42:10.527Z
Body Content
Previous

Updated November 7, 2025: We have added clarification for customers impacted by this feature. Thank you for your patience.

[Introduction]

We're introducing a new capability in Microsoft Teams that allows users to start a chat with anyone who has an email address—even if they’re not currently using Teams. The recipient will receive an email invitation to join the chat session as a guest, enabling seamless communication and collaboration. This update simplifies external engagement and supports flexible work scenarios.

This capability will be available to small and medium business customers with a Teams Essentials, Business Basic, Business Standard, or Business Premium license.

This feature will be available across Android, Desktop, iOS, Linux, and Mac platforms.

This message is associated with Microsoft 365 Roadmap ID 513271.

[When this will happen:]

  • Targeted Release: Rollout will begin in early November 2025 and is expected to complete by mid-November 2025.
  • General Availability (Worldwide): Rollout will begin in January 2026.

[How this affects your organization:]

Who is affected:

  • All Microsoft Teams users in your organization.

What will happen:

  • Users will be able to initiate chats with any external contact using their email address.
  • External users will receive an email invitation and can join the chat as guests.
  • The chat experience will be governed by your organization’s Entra B2B Guest policy.
  • Chats will remain within your organization’s boundary.
  • This feature will be enabled by default.

[What you can do to prepare:]

  • Update internal documentation to reflect this new capability.
  • Inform helpdesk and support teams about the change.
  • To disable the feature, set the UseB2BInvitesToAddExternalUsers attribute of TeamsMessagingPolicy to false. Set-CsTeamsMessagingPolicy documentation here.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

New

Updated November 12, 2025: We have added clarification for customers impacted by this feature and updated the content. Thank you for your patience.

[Introduction]

We're introducing a new capability in Microsoft Teams that allows users to start a chat with anyone who has an email address—even if they’re not currently using Teams. The recipient will receive an email invitation to join the chat session as a guest, enabling seamless communication and collaboration. This update simplifies external engagement and supports flexible work scenarios.

This capability will be available to small and medium business customers with a Teams Essentials, Business Basic, Business Standard, or Business Premium license.

This feature will be available across Android, Desktop, iOS, Linux, and Mac platforms.

This message is associated with Microsoft 365 Roadmap ID 513271.

[When this will happen:]

  • Targeted Release: Rollout will begin in early November 2025 and is expected to complete by mid-November 2025.
  • General Availability (Worldwide): Rollout will begin in January 2026.

[How this affects your organization:]

Who is affected:

  • All Microsoft Teams users in your organization.

What will happen:

  • Users will be able to initiate chats with any external contact using their email address.
  • External users will receive an email invitation and can join the chat as guests.
  • The chat experience will be governed by your organization’s Entra B2B Guest policy.
  • Chats will remain within your organization’s boundary.
  • This feature will be enabled by default.

[What you can do to prepare:]

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

November 8, 2025 at 12:31 AM Updated
Title
Previous
Microsoft Teams: Chat with anyone with an email address
New
(Updated) Microsoft Teams: Chat with anyone with an email address
Summary
Previous
Microsoft Teams will allow users to chat with anyone via email, even non-Teams users, who join as guests. This feature, enabled by default, rolls out starting November 2025 and supports external communication within organizational policies. Admins can disable it via TeamsMessagingPolicy settings.
New
Microsoft Teams will allow users to chat with anyone via email, even non-Teams users, who join as guests. Available to small and medium businesses, this feature rolls out from November 2025 and is enabled by default. Organizations can disable it via TeamsMessagingPolicy settings.
Last Updated Date
Previous
2025-10-31T23:21:10.313Z
New
2025-11-07T23:26:54.187Z
Tags
Previous
New feature,User impact,Admin impact
New
Updated message,New feature,User impact,Admin impact
Body Content
Previous

[Introduction]

We're introducing a new capability in Microsoft Teams that allows users to start a chat with anyone who has an email address—even if they’re not currently using Teams. The recipient will receive an email invitation to join the chat session as a guest, enabling seamless communication and collaboration. This update simplifies external engagement and supports flexible work scenarios.

This feature will be available across Android, Desktop, iOS, Linux, and Mac platforms.

This message is associated with Microsoft 365 Roadmap ID 513271.

[When this will happen:]

  • Targeted Release: Rollout will begin in early November 2025 and is expected to complete by mid-November 2025.
  • General Availability (Worldwide): Rollout will begin in January 2026.

[How this affects your organization:]

Who is affected:

  • All Microsoft Teams users in your organization.

What will happen:

  • Users will be able to initiate chats with any external contact using their email address.
  • External users will receive an email invitation and can join the chat as guests.
  • The chat experience will be governed by your organization’s Entra B2B Guest policy.
  • Chats will remain within your organization’s boundary.
  • This feature will be enabled by default.

[What you can do to prepare:]

  • Update internal documentation to reflect this new capability.
  • Inform helpdesk and support teams about the change.
  • To disable the feature, set the UseB2BInvitesToAddExternalUsers attribute of TeamsMessagingPolicy to false. Set-CsTeamsMessagingPolicy documentation here.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

New

Updated November 7, 2025: We have added clarification for customers impacted by this feature. Thank you for your patience.

[Introduction]

We're introducing a new capability in Microsoft Teams that allows users to start a chat with anyone who has an email address—even if they’re not currently using Teams. The recipient will receive an email invitation to join the chat session as a guest, enabling seamless communication and collaboration. This update simplifies external engagement and supports flexible work scenarios.

This capability will be available to small and medium business customers with a Teams Essentials, Business Basic, Business Standard, or Business Premium license.

This feature will be available across Android, Desktop, iOS, Linux, and Mac platforms.

This message is associated with Microsoft 365 Roadmap ID 513271.

[When this will happen:]

  • Targeted Release: Rollout will begin in early November 2025 and is expected to complete by mid-November 2025.
  • General Availability (Worldwide): Rollout will begin in January 2026.

[How this affects your organization:]

Who is affected:

  • All Microsoft Teams users in your organization.

What will happen:

  • Users will be able to initiate chats with any external contact using their email address.
  • External users will receive an email invitation and can join the chat as guests.
  • The chat experience will be governed by your organization’s Entra B2B Guest policy.
  • Chats will remain within your organization’s boundary.
  • This feature will be enabled by default.

[What you can do to prepare:]

  • Update internal documentation to reflect this new capability.
  • Inform helpdesk and support teams about the change.
  • To disable the feature, set the UseB2BInvitesToAddExternalUsers attribute of TeamsMessagingPolicy to false. Set-CsTeamsMessagingPolicy documentation here.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

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