(Updated) Microsoft 365 Copilot: Session persistence enhancement for Copilot chat

Message Center ID: MC1174856
Microsoft Copilot (Microsoft 365) Microsoft 365 Copilot Chat
Stay Informed
New feature User impact Admin impact
December 2025 January 2026 February 2026
Web

Summary

Microsoft 365 Copilot chat now preserves conversations by creating a session entry in the navigation pane when a prompt is submitted, allowing users to return without losing progress. This update rolls out worldwide from December 12, 2025, with no admin action required.

Details

Updated December 11, 2025: We have updated the content and timelines. Thank you for your patience. 

[Introduction]

We’re improving the reliability of Copilot chat by ensuring that conversations are preserved even when users navigate away from a chat. With this update, a session entry is created in the navigation pane as soon as a prompt is submitted. This allows users to return to the conversation later without losing context or progress.

This capability will be available to Microsoft 365 Copilot Chat and Microsoft 365 Copilot users.

This message is associated with Microsoft 365 Roadmap ID 500638.

[When this will happen:]

  • Worldwide (General Availability): Rolling out from December 12, 2025 (previously December 3), to January 12, 2026 (previously December 18, 2025)
  • GCC: Rolling out from January 19, 2026 (previously January 3), to February 2, 2026 (previously January 30)
  • GCC High: Rolling out from January 19, 2026 (previously January 3), to February 2, 2026 (previously January 30)
  • DoD: Rolling out from January 19, 2026 (previously January 3), to February 2, 2026 (previously January 30)

[How this affects your organization:]

Who is affected: All Copilot Chat and Microsoft 365 Copilot users in commercial, GCC, GCC High, and DoD environments.

What will happen:

  • A session entry will now appear in the navigation pane immediately after a prompt is submitted.
  • Users can navigate away from a chat and return later without losing the conversation.
  • This update improves continuity and reduces the risk of session loss.
  • No changes to admin settings or policies are required.

[What you can do to prepare:]

No admin action is required at this time. You may wish to:

  • Inform helpdesk staff of this behavior change.
  • Update internal documentation if you describe Copilot chat behavior.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

Related Roadmap Items

Change History

December 11, 2025 at 8:30 PM Updated
Summary
Previous
Microsoft 365 Copilot chat now preserves conversations by creating a session entry in the navigation pane when a prompt is submitted, allowing users to return without losing progress. This update rolls out December 2025 to January 2026 across environments, requires no admin action, and improves session reliability.
New
Microsoft 365 Copilot chat now preserves conversations by creating a session entry in the navigation pane when a prompt is submitted, allowing users to return without losing progress. This update rolls out worldwide from December 12, 2025, with no admin action required.
Last Updated Date
Previous
2025-12-03T18:22:06.297Z
New
2025-12-11T18:50:54.917Z
Body Content
Previous

Updated December 3, 2025: We have updated the content and timelines. Thank you for your patience. 

[Introduction]

We’re improving the reliability of Copilot chat by ensuring that conversations are preserved even when users navigate away from a chat. With this update, a session entry is created in the navigation pane as soon as a prompt is submitted. This allows users to return to the conversation later without losing context or progress.

This capability will be available to Microsoft 365 Copilot Chat and Microsoft 365 Copilot users.

This message is associated with Microsoft 365 Roadmap ID 500638.

[When this will happen:]

  • Worldwide (General Availability): Rolling out from December 3, 2025 (previously November 5), to December 18, 2025 (previously November 30)
  • GCC: Rolling out from January 3, 2026 (previously November 19, 2025), to January 30, 2026 (previously November 30, 2025)
  • GCC High: Rolling out from January 3, 2026 (previously November 26, 2025), to January 30, 2026 (previously November 30, 2025)
  • DoD: Rolling out from January 3, 2026 (previously November 19, 2025), to January 30, 2026 (previously November 30, 2025)

[How this affects your organization:]

Who is affected: All Copilot Chat and Microsoft 365 Copilot users in commercial, GCC, GCC High, and DoD environments.

What will happen:

  • A session entry will now appear in the navigation pane immediately after a prompt is submitted.
  • Users can navigate away from a chat and return later without losing the conversation.
  • This update improves continuity and reduces the risk of session loss.
  • No changes to admin settings or policies are required.

[What you can do to prepare:]

No admin action is required at this time. You may wish to:

  • Inform helpdesk staff of this behavior change.
  • Update internal documentation if you describe Copilot chat behavior.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

New

Updated December 11, 2025: We have updated the content and timelines. Thank you for your patience. 

[Introduction]

We’re improving the reliability of Copilot chat by ensuring that conversations are preserved even when users navigate away from a chat. With this update, a session entry is created in the navigation pane as soon as a prompt is submitted. This allows users to return to the conversation later without losing context or progress.

This capability will be available to Microsoft 365 Copilot Chat and Microsoft 365 Copilot users.

This message is associated with Microsoft 365 Roadmap ID 500638.

[When this will happen:]

  • Worldwide (General Availability): Rolling out from December 12, 2025 (previously December 3), to January 12, 2026 (previously December 18, 2025)
  • GCC: Rolling out from January 19, 2026 (previously January 3), to February 2, 2026 (previously January 30)
  • GCC High: Rolling out from January 19, 2026 (previously January 3), to February 2, 2026 (previously January 30)
  • DoD: Rolling out from January 19, 2026 (previously January 3), to February 2, 2026 (previously January 30)

[How this affects your organization:]

Who is affected: All Copilot Chat and Microsoft 365 Copilot users in commercial, GCC, GCC High, and DoD environments.

What will happen:

  • A session entry will now appear in the navigation pane immediately after a prompt is submitted.
  • Users can navigate away from a chat and return later without losing the conversation.
  • This update improves continuity and reduces the risk of session loss.
  • No changes to admin settings or policies are required.

[What you can do to prepare:]

No admin action is required at this time. You may wish to:

  • Inform helpdesk staff of this behavior change.
  • Update internal documentation if you describe Copilot chat behavior.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

December 3, 2025 at 8:30 PM Updated
Summary
Previous
Microsoft 365 Copilot chat now preserves conversations by creating a session entry in the navigation pane when a prompt is submitted, allowing users to return without losing progress. This update, rolling out November 2025, requires no admin action and improves chat reliability across all environments.
New
Microsoft 365 Copilot chat now preserves conversations by creating a session entry in the navigation pane when a prompt is submitted, allowing users to return without losing progress. This update rolls out December 2025 to January 2026 across environments, requires no admin action, and improves session reliability.
Last Updated Date
Previous
2025-12-03T17:57:08.940Z
New
2025-12-03T18:22:06.297Z
Body Content
Previous

Updated December 3, 2025: We have updated the content. Thank you for your patience. 

[Introduction]

We’re improving the reliability of Copilot chat by ensuring that conversations are preserved even when users navigate away from a chat. With this update, a session entry is created in the navigation pane as soon as a prompt is submitted. This allows users to return to the conversation later without losing context or progress.

This capability will be available to Microsoft 365 Copilot Chat and Microsoft 365 Copilot users.

This message is associated with Microsoft 365 Roadmap ID 500638.

[When this will happen:]

  • Worldwide (General Availability): Rolling out from November 5, 2025 (previously October 27), to November 30, 2025 (previously October 31)
  • GCC: Rolling out from November 19, 2025 (previously November 3), to November 30, 2025 (previously November 28)
  • GCC High: Rolling out from November 26, 2025 (previously November 10), to November 30, 2025 (previously November 28
  • DoD: Rolling out from November 19, 2025 (previously November 10), to November 30, 2025 (previously November 28)

[How this affects your organization:]

Who is affected: All Copilot Chat and Microsoft 365 Copilot users in commercial, GCC, GCC High, and DoD environments.

What will happen:

  • A session entry will now appear in the navigation pane immediately after a prompt is submitted.
  • Users can navigate away from a chat and return later without losing the conversation.
  • This update improves continuity and reduces the risk of session loss.
  • No changes to admin settings or policies are required.

[What you can do to prepare:]

No admin action is required at this time. You may wish to:

  • Inform helpdesk staff of this behavior change.
  • Update internal documentation if you describe Copilot chat behavior.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

New

Updated December 3, 2025: We have updated the content and timelines. Thank you for your patience. 

[Introduction]

We’re improving the reliability of Copilot chat by ensuring that conversations are preserved even when users navigate away from a chat. With this update, a session entry is created in the navigation pane as soon as a prompt is submitted. This allows users to return to the conversation later without losing context or progress.

This capability will be available to Microsoft 365 Copilot Chat and Microsoft 365 Copilot users.

This message is associated with Microsoft 365 Roadmap ID 500638.

[When this will happen:]

  • Worldwide (General Availability): Rolling out from December 3, 2025 (previously November 5), to December 18, 2025 (previously November 30)
  • GCC: Rolling out from January 3, 2026 (previously November 19, 2025), to January 30, 2026 (previously November 30, 2025)
  • GCC High: Rolling out from January 3, 2026 (previously November 26, 2025), to January 30, 2026 (previously November 30, 2025)
  • DoD: Rolling out from January 3, 2026 (previously November 19, 2025), to January 30, 2026 (previously November 30, 2025)

[How this affects your organization:]

Who is affected: All Copilot Chat and Microsoft 365 Copilot users in commercial, GCC, GCC High, and DoD environments.

What will happen:

  • A session entry will now appear in the navigation pane immediately after a prompt is submitted.
  • Users can navigate away from a chat and return later without losing the conversation.
  • This update improves continuity and reduces the risk of session loss.
  • No changes to admin settings or policies are required.

[What you can do to prepare:]

No admin action is required at this time. You may wish to:

  • Inform helpdesk staff of this behavior change.
  • Update internal documentation if you describe Copilot chat behavior.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

December 3, 2025 at 6:30 PM Updated
Summary
Previous
Microsoft 365 Copilot chat will preserve conversations by creating session entries in the navigation pane upon prompt submission, allowing users to return without losing progress. This feature, requiring a Copilot Starter or Premium license, will roll out globally from November 5 to 30, 2025, with no admin action needed.
New
Microsoft 365 Copilot chat now preserves conversations by creating a session entry in the navigation pane when a prompt is submitted, allowing users to return without losing progress. This update, rolling out November 2025, requires no admin action and improves chat reliability across all environments.
Last Updated Date
Previous
2025-10-30T16:52:28.690Z
New
2025-12-03T17:57:08.940Z
Body Content
Previous

Updated October 30, 2025: We have updated the timeline. Thank you for your patience. 

[Introduction]

We’re improving the reliability of Copilot chat by ensuring that conversations are preserved even when users navigate away from a chat. With this update, a session entry is created in the navigation pane as soon as a prompt is submitted. This allows users to return to the conversation later without losing context or progress.

This capability will be available to users with a Microsoft 365 Copilot Starter or Premium license. No additional license or add-on is required beyond a valid Microsoft 365 Copilot license.

This message is associated with Microsoft 365 Roadmap ID 500638.

[When this will happen:]

  • Worldwide (General Availability): Rolling out from November 5, 2025 (previously October 27), to November 30, 2025 (previously October 31)
  • GCC: Rolling out from November 19, 2025 (previously November 3), to November 30, 2025 (previously November 28)
  • GCC High: Rolling out from November 26, 2025 (previously November 10), to November 30, 2025 (previously November 28
  • DoD: Rolling out from November 19, 2025 (previously November 10), to November 30, 2025 (previously November 28)

[How this affects your organization:]

Who is affected: All users of Microsoft Copilot (Microsoft 365) in commercial, GCC, GCC High, and DoD environments with a valid Microsoft 365 Copilot Starter or Premium license.

What will happen:

  • A session entry will now appear in the navigation pane immediately after a prompt is submitted.
  • Users can navigate away from a chat and return later without losing the conversation.
  • This update improves continuity and reduces the risk of session loss.
  • No changes to admin settings or policies are required.

[What you can do to prepare:]

No admin action is required at this time. You may wish to:

  • Confirm that users have a Microsoft 365 Copilot Starter or Premium license.
  • Inform helpdesk staff of this behavior change.
  • Update internal documentation if you describe Copilot chat behavior.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

New

Updated December 3, 2025: We have updated the content. Thank you for your patience. 

[Introduction]

We’re improving the reliability of Copilot chat by ensuring that conversations are preserved even when users navigate away from a chat. With this update, a session entry is created in the navigation pane as soon as a prompt is submitted. This allows users to return to the conversation later without losing context or progress.

This capability will be available to Microsoft 365 Copilot Chat and Microsoft 365 Copilot users.

This message is associated with Microsoft 365 Roadmap ID 500638.

[When this will happen:]

  • Worldwide (General Availability): Rolling out from November 5, 2025 (previously October 27), to November 30, 2025 (previously October 31)
  • GCC: Rolling out from November 19, 2025 (previously November 3), to November 30, 2025 (previously November 28)
  • GCC High: Rolling out from November 26, 2025 (previously November 10), to November 30, 2025 (previously November 28
  • DoD: Rolling out from November 19, 2025 (previously November 10), to November 30, 2025 (previously November 28)

[How this affects your organization:]

Who is affected: All Copilot Chat and Microsoft 365 Copilot users in commercial, GCC, GCC High, and DoD environments.

What will happen:

  • A session entry will now appear in the navigation pane immediately after a prompt is submitted.
  • Users can navigate away from a chat and return later without losing the conversation.
  • This update improves continuity and reduces the risk of session loss.
  • No changes to admin settings or policies are required.

[What you can do to prepare:]

No admin action is required at this time. You may wish to:

  • Inform helpdesk staff of this behavior change.
  • Update internal documentation if you describe Copilot chat behavior.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

October 30, 2025 at 6:31 PM Updated
Title
Previous
Microsoft 365 Copilot: Session persistence enhancement for Copilot chat
New
(Updated) Microsoft 365 Copilot: Session persistence enhancement for Copilot chat
Summary
Previous
Microsoft 365 Copilot chat will preserve conversations by creating session entries in the navigation pane when a prompt is submitted, allowing users to return without losing progress. This update rolls out globally from October to November 2025, requires no admin action, and improves chat continuity.
New
Microsoft 365 Copilot chat will preserve conversations by creating session entries in the navigation pane upon prompt submission, allowing users to return without losing progress. This feature, requiring a Copilot Starter or Premium license, will roll out globally from November 5 to 30, 2025, with no admin action needed.
Last Updated Date
Previous
2025-10-18T06:44:15.763Z
New
2025-10-30T16:52:28.690Z
Tags
Previous
New feature,User impact,Admin impact
New
Updated message,New feature,User impact,Admin impact
Body Content
Previous

[Introduction]

We’re improving the reliability of Copilot chat by ensuring that conversations are preserved even when users navigate away from a chat. With this update, a session entry is created in the navigation pane as soon as a prompt is submitted. This allows users to return to the conversation later without losing context or progress.

This capability will be available to all users where Copilot has been enabled.

This message is associated with Microsoft 365 Roadmap ID 500638.

[When this will happen:]

  • Worldwide (General Availability): Rolling out from October 27, 2025, to October 31, 2025
  • GCC: Rolling out from November 3, 2025, to November 28, 2025
  • GCC High: Rolling out from November 10, 2025, to November 28, 2025
  • DoD: Rolling out from November 10, 2025, to November 28, 2025

[How this affects your organization:]

Who is affected: All users of Microsoft Copilot (Microsoft 365) in commercial, GCC, GCC High, and DoD environments.

What will happen:

  • A session entry will now appear in the navigation pane immediately after a prompt is submitted.
  • Users can navigate away from a chat and return later without losing the conversation.
  • This update improves continuity and reduces the risk of session loss.
  • No changes to admin settings or policies are required.

[What you can do to prepare:]

No admin action is required at this time. You may wish to:

  • Inform helpdesk staff of this behavior change.
  • Update internal documentation if you describe Copilot chat behavior.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

New

Updated October 30, 2025: We have updated the timeline. Thank you for your patience. 

[Introduction]

We’re improving the reliability of Copilot chat by ensuring that conversations are preserved even when users navigate away from a chat. With this update, a session entry is created in the navigation pane as soon as a prompt is submitted. This allows users to return to the conversation later without losing context or progress.

This capability will be available to users with a Microsoft 365 Copilot Starter or Premium license. No additional license or add-on is required beyond a valid Microsoft 365 Copilot license.

This message is associated with Microsoft 365 Roadmap ID 500638.

[When this will happen:]

  • Worldwide (General Availability): Rolling out from November 5, 2025 (previously October 27), to November 30, 2025 (previously October 31)
  • GCC: Rolling out from November 19, 2025 (previously November 3), to November 30, 2025 (previously November 28)
  • GCC High: Rolling out from November 26, 2025 (previously November 10), to November 30, 2025 (previously November 28
  • DoD: Rolling out from November 19, 2025 (previously November 10), to November 30, 2025 (previously November 28)

[How this affects your organization:]

Who is affected: All users of Microsoft Copilot (Microsoft 365) in commercial, GCC, GCC High, and DoD environments with a valid Microsoft 365 Copilot Starter or Premium license.

What will happen:

  • A session entry will now appear in the navigation pane immediately after a prompt is submitted.
  • Users can navigate away from a chat and return later without losing the conversation.
  • This update improves continuity and reduces the risk of session loss.
  • No changes to admin settings or policies are required.

[What you can do to prepare:]

No admin action is required at this time. You may wish to:

  • Confirm that users have a Microsoft 365 Copilot Starter or Premium license.
  • Inform helpdesk staff of this behavior change.
  • Update internal documentation if you describe Copilot chat behavior.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

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