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(Updated) Microsoft Viva Copilot Analytics launches new agent dashboard

Message ID
MC1166852
View in Message Center
Services
Microsoft VivaMicrosoft Copilot (Microsoft 365)
Category
Plan for Change
Tags
Major Change New featureAdmin impact
Rollout
February 2026March 2026
Roadmap ID
506749
View in M365 Roadmap
Platform
Web

Summary

Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for tracking agent adoption and Copilot credit usage, rolling out from February to March 2026. It offers detailed metrics, retention trends, and top agent insights, accessible via Viva Insights for organizations with 50+ Copilot licenses.

Details

Updated January 15, 2026: We have updated the timeline. Thank you for your patience.

[Introduction]

We’re introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be:

  • Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit
  • Built by employees, your organization, Microsoft, or Microsoft partners

This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis.

[When this will happen:]

  • Public Preview (Worldwide): Begins rolling out in early February 2026 (previously January), expected to complete by mid-February 2026 (previously end of January).
  • General Availability (Worldwide): Begins rolling out in March 2026 (previously early February 2026), expected to complete by end of March 2026 (previously late February 2026).

[How this affects your organization:]

Who is affected:

  • Leaders, delegates, adoption specialists, and administrators using Microsoft Viva Insights
  • Tenants with at least 50 Microsoft 365 Copilot licenses assigned

What will happen:

  • A new Agent Dashboard will be available in Viva Insights under Copilot Analytics
  • Users will find:
    • Key adoption metrics with historical trends (up to 6 months):
      • Number of active agents
      • Number of active agent users
      • Number of agent responses
      • Copilot credits used
      • Number of users using Copilot credits
      • Percentage of Copilot users using agents
      • Screenshot 1: Key adoption metrics with historical trends, including active agents, active users, agent responses, and Copilot credit usage.

        user settings

    • Monthly and weekly user retention trends, with comparison across groups
    • Screenshot 2: Monthly and weekly user retention trends, with comparison across groups.

      user settings

    • Top agents based on the following, with the ability to dive deeper into specific agents:
      • Active user count
      • Agent responses
      • Copilot credits consumed
      • Screenshot 3: Agent highlights along with a table of top agents, each with active usage metrics and the ability to dive deeper.

        user settings

        Screenshot 4: Individual agent deep dive page with key adoption metrics and trends over time.

        user settings

  • Minimum group size threshold must be met for agent activity insights.
  • Learn more: Configure manager settings
  • The Adoption tab of the Copilot Dashboard will also include:
    • Contextual insights on how Copilot users are leveraging agents and credits
    • Direct entry points to the Agent Dashboard
    • Screenshot 5: Entry points to the Agent Dashboard from the Copilot Dashboard Adoption tab, including agent usage and Copilot credit usage insights.

      user settings

    [What you can do to prepare:]

    • Review and assess the impact for your organization
    • Manage access to the Agent Dashboard using VFAM controls at user, group, and tenant levels (nested under Viva Insights Web app VFAM controls)
    • Consider reviewing with your works council
    • Update training and documentation as needed
    • Additional details will be available on MS Learn once this functionality is released, in a separate Agent Dashboard section: Copilot Analytics introduction

    [Compliance considerations:]

    No compliance considerations identified, review as appropriate for your organization.

Change History

Show
January 16, 2026 at 2:31 AM Updated
Summary
Previous
Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for tracking agent adoption and Copilot credit usage, rolling out publicly in January 2026 and generally available by March 2026. It offers detailed metrics, retention trends, and top agent insights, enhancing the existing Copilot Dashboard Adoption tab.
New
Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for tracking agent adoption and Copilot credit usage, rolling out from February to March 2026. It offers detailed metrics, retention trends, and top agent insights, accessible via Viva Insights for organizations with 50+ Copilot licenses.
Last Updated Date
Previous
2025-11-06T22:12:38.013Z
New
2026-01-15T23:44:25.700Z
Body Content
Previous

Updated November 6, 2025: We have updated the timeline. Thank you for your patience.

[Introduction]

We’re introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be:

  • Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit
  • Built by employees, your organization, Microsoft, or Microsoft partners

This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis.

[When this will happen:]

  • Public Preview (Worldwide): Begins rolling out in January 2026 (previously late November 2025), expected to complete by end of January 2026 (previously late November 2025).
  • General Availability (Worldwide): Begins rolling out in March 2026 (previously early February 2026), expected to complete by end of March 2026 (previously late February 2026).

[How this affects your organization:]

Who is affected:

  • Leaders, delegates, adoption specialists, and administrators using Microsoft Viva Insights
  • Tenants with at least 50 Microsoft 365 Copilot licenses assigned

What will happen:

  • A new Agent Dashboard will be available in Viva Insights under Copilot Analytics
  • Users will find:
    • Key adoption metrics with historical trends (up to 6 months):
      • Number of active agents
      • Number of active agent users
      • Number of agent responses
      • Copilot credits used
      • Number of users using Copilot credits
      • Percentage of Copilot users using agents
      • Screenshot 1: Key adoption metrics with historical trends, including active agents, active users, agent responses, and Copilot credit usage.

        user settings

    • Monthly and weekly user retention trends, with comparison across groups
    • Screenshot 2: Monthly and weekly user retention trends, with comparison across groups.

      user settings

    • Top agents based on the following, with the ability to dive deeper into specific agents:
      • Active user count
      • Agent responses
      • Copilot credits consumed
      • Screenshot 3: Agent highlights along with a table of top agents, each with active usage metrics and the ability to dive deeper.

        user settings

        Screenshot 4: Individual agent deep dive page with key adoption metrics and trends over time.

        user settings

  • Minimum group size threshold must be met for agent activity insights.
  • Learn more: Configure manager settings
  • The Adoption tab of the Copilot Dashboard will also include:
    • Contextual insights on how Copilot users are leveraging agents and credits
    • Direct entry points to the Agent Dashboard
    • Screenshot 5: Entry points to the Agent Dashboard from the Copilot Dashboard Adoption tab, including agent usage and Copilot credit usage insights.

      user settings

    [What you can do to prepare:]

    • Review and assess the impact for your organization
    • Manage access to the Agent Dashboard using VFAM controls at user, group, and tenant levels (nested under Viva Insights Web app VFAM controls)
    • Consider reviewing with your works council
    • Update training and documentation as needed
    • Additional details will be available on MS Learn once this functionality is released, in a separate Agent Dashboard section: Copilot Analytics introduction

    [Compliance considerations:]

    No compliance considerations identified, review as appropriate for your organization.

New

Updated January 15, 2026: We have updated the timeline. Thank you for your patience.

[Introduction]

We’re introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be:

  • Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit
  • Built by employees, your organization, Microsoft, or Microsoft partners

This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis.

[When this will happen:]

  • Public Preview (Worldwide): Begins rolling out in early February 2026 (previously January), expected to complete by mid-February 2026 (previously end of January).
  • General Availability (Worldwide): Begins rolling out in March 2026 (previously early February 2026), expected to complete by end of March 2026 (previously late February 2026).

[How this affects your organization:]

Who is affected:

  • Leaders, delegates, adoption specialists, and administrators using Microsoft Viva Insights
  • Tenants with at least 50 Microsoft 365 Copilot licenses assigned

What will happen:

  • A new Agent Dashboard will be available in Viva Insights under Copilot Analytics
  • Users will find:
    • Key adoption metrics with historical trends (up to 6 months):
      • Number of active agents
      • Number of active agent users
      • Number of agent responses
      • Copilot credits used
      • Number of users using Copilot credits
      • Percentage of Copilot users using agents
      • Screenshot 1: Key adoption metrics with historical trends, including active agents, active users, agent responses, and Copilot credit usage.

        user settings

    • Monthly and weekly user retention trends, with comparison across groups
    • Screenshot 2: Monthly and weekly user retention trends, with comparison across groups.

      user settings

    • Top agents based on the following, with the ability to dive deeper into specific agents:
      • Active user count
      • Agent responses
      • Copilot credits consumed
      • Screenshot 3: Agent highlights along with a table of top agents, each with active usage metrics and the ability to dive deeper.

        user settings

        Screenshot 4: Individual agent deep dive page with key adoption metrics and trends over time.

        user settings

  • Minimum group size threshold must be met for agent activity insights.
  • Learn more: Configure manager settings
  • The Adoption tab of the Copilot Dashboard will also include:
    • Contextual insights on how Copilot users are leveraging agents and credits
    • Direct entry points to the Agent Dashboard
    • Screenshot 5: Entry points to the Agent Dashboard from the Copilot Dashboard Adoption tab, including agent usage and Copilot credit usage insights.

      user settings

    [What you can do to prepare:]

    • Review and assess the impact for your organization
    • Manage access to the Agent Dashboard using VFAM controls at user, group, and tenant levels (nested under Viva Insights Web app VFAM controls)
    • Consider reviewing with your works council
    • Update training and documentation as needed
    • Additional details will be available on MS Learn once this functionality is released, in a separate Agent Dashboard section: Copilot Analytics introduction

    [Compliance considerations:]

    No compliance considerations identified, review as appropriate for your organization.

November 7, 2025 at 2:31 AM Updated
Summary
Previous
Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for detailed insights on agent adoption and Copilot credit usage. Rolling out from November 2025 (preview) to February 2026 (general availability), it targets organizations with 50+ Copilot licenses, enhancing adoption tracking and management within Viva Insights.
New
Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for tracking agent adoption and Copilot credit usage, rolling out publicly in January 2026 and generally available by March 2026. It offers detailed metrics, retention trends, and top agent insights, enhancing the existing Copilot Dashboard Adoption tab.
Last Updated Date
Previous
2025-10-13T23:55:16.947Z
New
2025-11-06T22:12:38.013Z
Body Content
Previous

Updated October 13, 2025: We have updated the message, so images show as intended. Thank you for your feedback.

[Introduction]

We’re introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be:

  • Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit
  • Built by employees, your organization, Microsoft, or Microsoft partners

This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis.

[When this will happen:]

  • Public Preview (Worldwide): Begins rolling out in late November 2025, expected to complete by late November 2025.
  • General Availability (Worldwide): Begins rolling out in early February 2026, expected to complete by late February 2026.

[How this affects your organization:]

Who is affected:

  • Leaders, delegates, adoption specialists, and administrators using Microsoft Viva Insights
  • Tenants with at least 50 Microsoft 365 Copilot licenses assigned

What will happen:

  • A new Agent Dashboard will be available in Viva Insights under Copilot Analytics
  • Users will find:
    • Key adoption metrics with historical trends (up to 6 months):
      • Number of active agents
      • Number of active agent users
      • Number of agent responses
      • Copilot credits used
      • Number of users using Copilot credits
      • Percentage of Copilot users using agents
      • Screenshot 1: Key adoption metrics with historical trends, including active agents, active users, agent responses, and Copilot credit usage.

        user settings

    • Monthly and weekly user retention trends, with comparison across groups
    • Screenshot 2: Monthly and weekly user retention trends, with comparison across groups.

      user settings

    • Top agents based on the following, with the ability to dive deeper into specific agents:
      • Active user count
      • Agent responses
      • Copilot credits consumed
      • Screenshot 3: Agent highlights along with a table of top agents, each with active usage metrics and the ability to dive deeper.

        user settings

        Screenshot 4: Individual agent deep dive page with key adoption metrics and trends over time.

        user settings

  • Minimum group size threshold must be met for agent activity insights.
  • Learn more: Configure manager settings
  • The Adoption tab of the Copilot Dashboard will also include:
    • Contextual insights on how Copilot users are leveraging agents and credits
    • Direct entry points to the Agent Dashboard
    • Screenshot 5: Entry points to the Agent Dashboard from the Copilot Dashboard Adoption tab, including agent usage and Copilot credit usage insights.

      user settings

    [What you can do to prepare:]

    • Review and assess the impact for your organization
    • Manage access to the Agent Dashboard using VFAM controls at user, group, and tenant levels (nested under Viva Insights Web app VFAM controls)
    • Consider reviewing with your works council
    • Update training and documentation as needed
    • Additional details will be available on MS Learn once this functionality is released, in a separate Agent Dashboard section: Copilot Analytics introduction

    [Compliance considerations:]

    No compliance considerations identified, review as appropriate for your organization.

New

Updated November 6, 2025: We have updated the timeline. Thank you for your patience.

[Introduction]

We’re introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be:

  • Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit
  • Built by employees, your organization, Microsoft, or Microsoft partners

This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis.

[When this will happen:]

  • Public Preview (Worldwide): Begins rolling out in January 2026 (previously late November 2025), expected to complete by end of January 2026 (previously late November 2025).
  • General Availability (Worldwide): Begins rolling out in March 2026 (previously early February 2026), expected to complete by end of March 2026 (previously late February 2026).

[How this affects your organization:]

Who is affected:

  • Leaders, delegates, adoption specialists, and administrators using Microsoft Viva Insights
  • Tenants with at least 50 Microsoft 365 Copilot licenses assigned

What will happen:

  • A new Agent Dashboard will be available in Viva Insights under Copilot Analytics
  • Users will find:
    • Key adoption metrics with historical trends (up to 6 months):
      • Number of active agents
      • Number of active agent users
      • Number of agent responses
      • Copilot credits used
      • Number of users using Copilot credits
      • Percentage of Copilot users using agents
      • Screenshot 1: Key adoption metrics with historical trends, including active agents, active users, agent responses, and Copilot credit usage.

        user settings

    • Monthly and weekly user retention trends, with comparison across groups
    • Screenshot 2: Monthly and weekly user retention trends, with comparison across groups.

      user settings

    • Top agents based on the following, with the ability to dive deeper into specific agents:
      • Active user count
      • Agent responses
      • Copilot credits consumed
      • Screenshot 3: Agent highlights along with a table of top agents, each with active usage metrics and the ability to dive deeper.

        user settings

        Screenshot 4: Individual agent deep dive page with key adoption metrics and trends over time.

        user settings

  • Minimum group size threshold must be met for agent activity insights.
  • Learn more: Configure manager settings
  • The Adoption tab of the Copilot Dashboard will also include:
    • Contextual insights on how Copilot users are leveraging agents and credits
    • Direct entry points to the Agent Dashboard
    • Screenshot 5: Entry points to the Agent Dashboard from the Copilot Dashboard Adoption tab, including agent usage and Copilot credit usage insights.

      user settings

    [What you can do to prepare:]

    • Review and assess the impact for your organization
    • Manage access to the Agent Dashboard using VFAM controls at user, group, and tenant levels (nested under Viva Insights Web app VFAM controls)
    • Consider reviewing with your works council
    • Update training and documentation as needed
    • Additional details will be available on MS Learn once this functionality is released, in a separate Agent Dashboard section: Copilot Analytics introduction

    [Compliance considerations:]

    No compliance considerations identified, review as appropriate for your organization.

October 14, 2025 at 12:31 AM Updated
Title
Previous
Microsoft Viva Copilot Analytics launches new agent dashboard
New
(Updated) Microsoft Viva Copilot Analytics launches new agent dashboard
Last Updated Date
Previous
2025-10-06T23:01:45.953Z
New
2025-10-13T23:55:16.947Z
Tags
Previous
New feature,Admin impact
New
Updated message,New feature,Admin impact
Body Content
Previous

[Introduction]

We’re introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be:

  • Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit
  • Built by employees, your organization, Microsoft, or Microsoft partners

This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis.

[When this will happen:]

  • Public Preview (Worldwide): Begins rolling out in late November 2025, expected to complete by late November 2025.
  • General Availability (Worldwide): Begins rolling out in early February 2026, expected to complete by late February 2026.

[How this affects your organization:]

Who is affected:

  • Leaders, delegates, adoption specialists, and administrators using Microsoft Viva Insights
  • Tenants with at least 50 Microsoft 365 Copilot licenses assigned

What will happen:

  • A new Agent Dashboard will be available in Viva Insights under Copilot Analytics
  • Users will find:
    • Key adoption metrics with historical trends (up to 6 months):
      • Number of active agents
      • Number of active agent users
      • Number of agent responses
      • Copilot credits used
      • Number of users using Copilot credits
      • Percentage of Copilot users using agents
      • Screenshot 1: Key adoption metrics with historical trends, including active agents, active users, agent responses, and Copilot credit usage.

        user settings

    • Monthly and weekly user retention trends, with comparison across groups
    • Screenshot 2: Monthly and weekly user retention trends, with comparison across groups.

      user settings

    • Top agents based on the following, with the ability to dive deeper into specific agents:
      • Active user count
      • Agent responses
      • Copilot credits consumed
      • Screenshot 3: Agent highlights along with a table of top agents, each with active usage metrics and the ability to dive deeper.

        user settings

        Screenshot 4: Individual agent deep dive page with key adoption metrics and trends over time.

        user settings

  • Minimum group size threshold must be met for agent activity insights.
  • Learn more: Configure manager settings
  • The Adoption tab of the Copilot Dashboard will also include:
    • Contextual insights on how Copilot users are leveraging agents and credits
    • Direct entry points to the Agent Dashboard
    • Screenshot 5: Entry points to the Agent Dashboard from the Copilot Dashboard Adoption tab, including agent usage and Copilot credit usage insights.

      user settings

    [What you can do to prepare:]

    • Review and assess the impact for your organization
    • Manage access to the Agent Dashboard using VFAM controls at user, group, and tenant levels (nested under Viva Insights Web app VFAM controls)
    • Consider reviewing with your works council
    • Update training and documentation as needed
    • Additional details will be available on MS Learn once this functionality is released, in a separate Agent Dashboard section: Copilot Analytics introduction

    [Compliance considerations:]

    No compliance considerations identified, review as appropriate for your organization.

New

Updated October 13, 2025: We have updated the message, so images show as intended. Thank you for your feedback.

[Introduction]

We’re introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be:

  • Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit
  • Built by employees, your organization, Microsoft, or Microsoft partners

This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis.

[When this will happen:]

  • Public Preview (Worldwide): Begins rolling out in late November 2025, expected to complete by late November 2025.
  • General Availability (Worldwide): Begins rolling out in early February 2026, expected to complete by late February 2026.

[How this affects your organization:]

Who is affected:

  • Leaders, delegates, adoption specialists, and administrators using Microsoft Viva Insights
  • Tenants with at least 50 Microsoft 365 Copilot licenses assigned

What will happen:

  • A new Agent Dashboard will be available in Viva Insights under Copilot Analytics
  • Users will find:
    • Key adoption metrics with historical trends (up to 6 months):
      • Number of active agents
      • Number of active agent users
      • Number of agent responses
      • Copilot credits used
      • Number of users using Copilot credits
      • Percentage of Copilot users using agents
      • Screenshot 1: Key adoption metrics with historical trends, including active agents, active users, agent responses, and Copilot credit usage.

        user settings

    • Monthly and weekly user retention trends, with comparison across groups
    • Screenshot 2: Monthly and weekly user retention trends, with comparison across groups.

      user settings

    • Top agents based on the following, with the ability to dive deeper into specific agents:
      • Active user count
      • Agent responses
      • Copilot credits consumed
      • Screenshot 3: Agent highlights along with a table of top agents, each with active usage metrics and the ability to dive deeper.

        user settings

        Screenshot 4: Individual agent deep dive page with key adoption metrics and trends over time.

        user settings

  • Minimum group size threshold must be met for agent activity insights.
  • Learn more: Configure manager settings
  • The Adoption tab of the Copilot Dashboard will also include:
    • Contextual insights on how Copilot users are leveraging agents and credits
    • Direct entry points to the Agent Dashboard
    • Screenshot 5: Entry points to the Agent Dashboard from the Copilot Dashboard Adoption tab, including agent usage and Copilot credit usage insights.

      user settings

    [What you can do to prepare:]

    • Review and assess the impact for your organization
    • Manage access to the Agent Dashboard using VFAM controls at user, group, and tenant levels (nested under Viva Insights Web app VFAM controls)
    • Consider reviewing with your works council
    • Update training and documentation as needed
    • Additional details will be available on MS Learn once this functionality is released, in a separate Agent Dashboard section: Copilot Analytics introduction

    [Compliance considerations:]

    No compliance considerations identified, review as appropriate for your organization.

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