Plan for Change: Update your iOS/iPadOS Company Portal minimum version to v5.2509.0

Update the iOS/iPadOS Company Portal minimum version to v5.2509.0 by September 15, 2025. Most users will update automatically; those with app installation blocked may need manual updates. Inform helpdesk about update prompts if applicable.

We will soon release an updated Company Portal for iOS/iPadOS (v5.2509.0) to the Apple Store that is a required app update. Starting on September 15, 2025, or soon after, the minimum supported version of the iOS/iPadOS Company Portal will change to v5.2509.0.

[How this will affect your organization:]

User impact: Most users have app updates set to automatic, so they receive the updated Company Portal app without taking any action. Users that have an earlier app version will be prompted to update to the latest Company Portal app.

Note: If you have enabled the ‘Block installing apps using App Store’ device restriction setting, you may need to manually push an update to devices.

[What you need to do to prepare:]

If you have enabled the above device restriction setting you will likely need to push an update to devices. Otherwise, no action is needed, but if you have a helpdesk, you may want to make them aware of the prompt to update the Company Portal app.