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(Updated) Microsoft Lens app will retire

Message ID
MC1131064
View in Message Center
Service
Microsoft 365 apps
Category
Plan for Change
Tags
Major Change Retirement
Rollout
January 2026February 2026March 2026

Summary

The Microsoft Lens app for iOS and Android will be removed from stores on February 9, 2026, and scanning will stop on March 9, 2026. Users should switch to OneDrive's scan feature. No admin action is needed; notify users accordingly.

Details

Updated January 9, 2026: We have updated this post to reflect timeline updates. Thank you for your patience. 

We will retire the Microsoft Lens app from iOS and Android in a phased approach starting January 9th, 2026. We recommend users to use the scan capability in the OneDrive app.

This change applies to the Microsoft Lens mobile app on iOS and Android.

How this affects your organization

The app will be removed from the stores on February 9, 2026. Users who already have the app downloaded on their devices can continue to use the scanning capability in the app until March 9, 2026. After that, users will no longer be able to create new scans in the app. Users can continue to access their previous scans from MyScans in the app after the change while they still have the app on their devices, although this capability will not be supported by Microsoft. Please note that users need to be signed into your last active account on the Microsoft Lens app to access past scans.

What you can do to prepare

This change will happen automatically on the specified dates above. No admin action is required. Please notify your users of this change, update any internal documentation, and encourage users to use the OneDrive app for their scanning needs.

For more information, read the support article

Change History

Show
January 9, 2026 at 6:30 PM Updated
Title
Previous
Microsoft Lens app will retire
New
(Updated) Microsoft Lens app will retire
Summary
Previous
Microsoft Lens mobile app will retire starting September 15, 2025, with new installs disabled by mid-October and removal by mid-November. After December 15, 2025, new scans can't be created. Users should switch to Microsoft 365 Copilot app for scanning; no admin action is required.
New
The Microsoft Lens app for iOS and Android will be removed from stores on February 9, 2026, and scanning will stop on March 9, 2026. Users should switch to OneDrive's scan feature. No admin action is needed; notify users accordingly.
Last Updated Date
Previous
2025-08-07T23:40:18.827Z
New
2026-01-09T17:44:12.230Z
Tags
Previous
Retirement
New
Updated message,Retirement
Body Content
Previous

Introduction

We’re retiring the Microsoft Lens mobile app for iOS and Android in a phased approach starting September 15, 2025. To continue scanning documents, we recommend using the scan capability in the Microsoft 365 Copilot app, where we will continue to invest in new features and improvements.

When this will happen

  • Mid-September 2025: Retirement process begins.
  • Mid-October 2025: New installs of Microsoft Lens will be disabled in the Apple App Store and Google Play Store.
  • Mid-November 2025: Microsoft Lens will be removed from app stores.
  • Mid-December 2025: Users will no longer be able to create new scans in the Microsoft Lens app.

How this affects your organization

This change affects users of the Microsoft Lens mobile app on iOS and Android. After December 15, 2025, users will no longer be able to create new scans in the app. Existing scans will remain accessible in the app’s MyScans folder, but this functionality will no longer be supported. Users can continue scanning using the Microsoft 365 Copilot app, which offers similar functionality. Scans saved to OneDrive will be accessible via the MyCreations section in the Microsoft 365 Copilot app.

What you can do to prepare

No admin action is required. We recommend notifying your users about this change, updating any internal documentation that references Microsoft Lens, and encouraging users to install and use the Microsoft 365 Copilot app for scanning needs.

Learn more: Retirement of Microsoft Lens

Compliance considerations

No compliance considerations identified, review as appropriate for your organization.

New

Updated January 9, 2026: We have updated this post to reflect timeline updates. Thank you for your patience. 

We will retire the Microsoft Lens app from iOS and Android in a phased approach starting January 9th, 2026. We recommend users to use the scan capability in the OneDrive app.

This change applies to the Microsoft Lens mobile app on iOS and Android.

How this affects your organization

The app will be removed from the stores on February 9, 2026. Users who already have the app downloaded on their devices can continue to use the scanning capability in the app until March 9, 2026. After that, users will no longer be able to create new scans in the app. Users can continue to access their previous scans from MyScans in the app after the change while they still have the app on their devices, although this capability will not be supported by Microsoft. Please note that users need to be signed into your last active account on the Microsoft Lens app to access past scans.

What you can do to prepare

This change will happen automatically on the specified dates above. No admin action is required. Please notify your users of this change, update any internal documentation, and encourage users to use the OneDrive app for their scanning needs.

For more information, read the support article

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