(Updated) Microsoft Teams Premium: SMS support expands to Australia

Message Center ID: MC1113668
Microsoft Teams
Stay Informed
Feature update User impact
July 2025 August 2025 September 2025 October 2025 November 2025

Summary

Microsoft Teams Premium will expand SMS appointment notifications to support Australian phone numbers starting late July 2025, completing by November 2025. This feature requires a Teams Premium license, involves no changes to SMS functionality, and requires no admin action, though user notification and documentation updates are recommended.

Details

Updated October 16, 2025: We have updated the timeline. Thank you for your patience.

[Introduction]

We’re expanding the reach of SMS appointment notifications in Microsoft Teams. Soon, organizers with a Teams Premium license will be able to send SMS notifications to phone numbers in Australia using Microsoft Bookings, the Virtual Appointment Teams meeting template, and other Teams experiences. This update enhances global communication capabilities without changing existing SMS behavior.

[When this will happen:]

General Availability (Worldwide): We will begin rolling out in late July 2025 and expect to complete by late November 2025 (previously late September).

[How this will affect your organization:]

Previously, SMS appointment notifications in Microsoft Teams did not support Australian phone numbers.

After this rollout:

  • Users with a Teams Premium license will be able to send SMS notifications to recipients in Australia.
  • The Australia country code will be added to the phone number drop-down menu where applicable.
  • There is no change to how SMS notifications function.

This enhancement applies only to customers with a Teams Premium license. If your organization does not currently use Teams Premium, this feature will not be available.

[What you need to do to prepare:]

No admin action is required. This update will roll out automatically. However, you may wish to:

  • Notify your Teams Premium users about this expanded capability.
  • Update internal documentation to reflect support for Australian phone numbers.
  • Review your licensing to ensure the appropriate users have access to Teams Premium features

Learn more: 



Change History

Published: July 11, 2025
Last Updated: October 17, 2025
October 17, 2025 at 4:31 AM Updated
Summary
Previous
Microsoft Teams Premium will expand SMS appointment notifications to support Australian phone numbers starting late July 2025, completing by late September 2025. This feature requires a Teams Premium license, involves no change in SMS functionality, and requires no admin action. Users should update documentation and notify Teams Premium users.
New
Microsoft Teams Premium will expand SMS appointment notifications to support Australian phone numbers starting late July 2025, completing by November 2025. This feature requires a Teams Premium license, involves no changes to SMS functionality, and requires no admin action, though user notification and documentation updates are recommended.
Last Updated Date
Previous
2025-08-07T16:53:03.210Z
New
2025-10-17T00:49:44.987Z
Body Content
Previous

Updated August 7, 2025: We have updated the timeline. Thank you for your patience.

[Introduction]

We’re expanding the reach of SMS appointment notifications in Microsoft Teams. Soon, organizers with a Teams Premium license will be able to send SMS notifications to phone numbers in Australia using Microsoft Bookings, the Virtual Appointment Teams meeting template, and other Teams experiences. This update enhances global communication capabilities without changing existing SMS behavior.

[When this will happen:]

General Availability (Worldwide): We will begin rolling out in late July 2025 and expect to complete by late September 2025 (previously late August).

[How this will affect your organization:]

Previously, SMS appointment notifications in Microsoft Teams did not support Australian phone numbers.

After this rollout:

  • Users with a Teams Premium license will be able to send SMS notifications to recipients in Australia.
  • The Australia country code will be added to the phone number drop-down menu where applicable.
  • There is no change to how SMS notifications function.

This enhancement applies only to customers with a Teams Premium license. If your organization does not currently use Teams Premium, this feature will not be available.

[What you need to do to prepare:]

No admin action is required. This update will roll out automatically. However, you may wish to:

  • Notify your Teams Premium users about this expanded capability.
  • Update internal documentation to reflect support for Australian phone numbers.
  • Review your licensing to ensure the appropriate users have access to Teams Premium features

Learn more: 



New

Updated October 16, 2025: We have updated the timeline. Thank you for your patience.

[Introduction]

We’re expanding the reach of SMS appointment notifications in Microsoft Teams. Soon, organizers with a Teams Premium license will be able to send SMS notifications to phone numbers in Australia using Microsoft Bookings, the Virtual Appointment Teams meeting template, and other Teams experiences. This update enhances global communication capabilities without changing existing SMS behavior.

[When this will happen:]

General Availability (Worldwide): We will begin rolling out in late July 2025 and expect to complete by late November 2025 (previously late September).

[How this will affect your organization:]

Previously, SMS appointment notifications in Microsoft Teams did not support Australian phone numbers.

After this rollout:

  • Users with a Teams Premium license will be able to send SMS notifications to recipients in Australia.
  • The Australia country code will be added to the phone number drop-down menu where applicable.
  • There is no change to how SMS notifications function.

This enhancement applies only to customers with a Teams Premium license. If your organization does not currently use Teams Premium, this feature will not be available.

[What you need to do to prepare:]

No admin action is required. This update will roll out automatically. However, you may wish to:

  • Notify your Teams Premium users about this expanded capability.
  • Update internal documentation to reflect support for Australian phone numbers.
  • Review your licensing to ensure the appropriate users have access to Teams Premium features

Learn more: 



August 7, 2025 at 6:30 PM Updated
Summary
Previous
Microsoft Teams Premium will soon support sending SMS appointment notifications to Australian phone numbers via Microsoft Bookings and Teams meeting templates. The rollout starts late July 2025 and completes by late August 2025. No admin action is needed, but only Teams Premium users will have this feature.
New
Microsoft Teams Premium will expand SMS appointment notifications to support Australian phone numbers starting late July 2025, completing by late September 2025. This feature requires a Teams Premium license, involves no change in SMS functionality, and requires no admin action. Users should update documentation and notify Teams Premium users.
Last Updated Date
Previous
2025-08-06T19:24:31.700Z
New
2025-08-07T16:53:03.210Z
Body Content
Previous

Updated August 6, 2025: We have updated the timeline. Thank you for your patience.

[Introduction]

We’re expanding the reach of SMS appointment notifications in Microsoft Teams. Soon, organizers with a Teams Premium license will be able to send SMS notifications to phone numbers in Australia using Microsoft Bookings, the Virtual Appointment Teams meeting template, and other Teams experiences. This update enhances global communication capabilities without changing existing SMS behavior.

[When this will happen:]

General Availability (Worldwide): We will begin rolling out in late July 2025 and expect to complete by late August 2025 (previously early August).

[How this will affect your organization:]

Previously, SMS appointment notifications in Microsoft Teams did not support Australian phone numbers.

After this rollout:

  • Users with a Teams Premium license will be able to send SMS notifications to recipients in Australia.
  • The Australia country code will be added to the phone number drop-down menu where applicable.
  • There is no change to how SMS notifications function.

This enhancement applies only to customers with a Teams Premium license. If your organization does not currently use Teams Premium, this feature will not be available.

[What you need to do to prepare:]

No admin action is required. This update will roll out automatically. However, you may wish to:

  • Notify your Teams Premium users about this expanded capability.
  • Update internal documentation to reflect support for Australian phone numbers.
  • Review your licensing to ensure the appropriate users have access to Teams Premium features

Learn more: 



New

Updated August 7, 2025: We have updated the timeline. Thank you for your patience.

[Introduction]

We’re expanding the reach of SMS appointment notifications in Microsoft Teams. Soon, organizers with a Teams Premium license will be able to send SMS notifications to phone numbers in Australia using Microsoft Bookings, the Virtual Appointment Teams meeting template, and other Teams experiences. This update enhances global communication capabilities without changing existing SMS behavior.

[When this will happen:]

General Availability (Worldwide): We will begin rolling out in late July 2025 and expect to complete by late September 2025 (previously late August).

[How this will affect your organization:]

Previously, SMS appointment notifications in Microsoft Teams did not support Australian phone numbers.

After this rollout:

  • Users with a Teams Premium license will be able to send SMS notifications to recipients in Australia.
  • The Australia country code will be added to the phone number drop-down menu where applicable.
  • There is no change to how SMS notifications function.

This enhancement applies only to customers with a Teams Premium license. If your organization does not currently use Teams Premium, this feature will not be available.

[What you need to do to prepare:]

No admin action is required. This update will roll out automatically. However, you may wish to:

  • Notify your Teams Premium users about this expanded capability.
  • Update internal documentation to reflect support for Australian phone numbers.
  • Review your licensing to ensure the appropriate users have access to Teams Premium features

Learn more: 



August 6, 2025 at 8:30 PM Updated
Title
Previous
Microsoft Teams Premium: SMS support expands to Australia
New
(Updated) Microsoft Teams Premium: SMS support expands to Australia
Summary
Previous
Microsoft Teams Premium will soon support SMS appointment notifications to Australian phone numbers starting late July 2025. This update requires no admin action and applies only to Teams Premium users. Organizations should notify users, update documentation, and review licensing.
New
Microsoft Teams Premium will soon support sending SMS appointment notifications to Australian phone numbers via Microsoft Bookings and Teams meeting templates. The rollout starts late July 2025 and completes by late August 2025. No admin action is needed, but only Teams Premium users will have this feature.
Last Updated Date
Previous
2025-07-11T22:13:44.857Z
New
2025-08-06T19:24:31.700Z
Tags
Previous
Feature update,User impact
New
Updated message,Feature update,User impact
Body Content
Previous

[Introduction]

We’re expanding the reach of SMS appointment notifications in Microsoft Teams. Soon, organizers with a Teams Premium license will be able to send SMS notifications to phone numbers in Australia using Microsoft Bookings, the Virtual Appointment Teams meeting template, and other Teams experiences. This update enhances global communication capabilities without changing existing SMS behavior.

[When this will happen:]

General Availability (Worldwide): We will begin rolling out in late July 2025 and expect to complete by early August 2025.

[How this will affect your organization:]

Previously, SMS appointment notifications in Microsoft Teams did not support Australian phone numbers.

After this rollout:

  • Users with a Teams Premium license will be able to send SMS notifications to recipients in Australia.
  • The Australia country code will be added to the phone number drop-down menu where applicable.
  • There is no change to how SMS notifications function.

This enhancement applies only to customers with a Teams Premium license. If your organization does not currently use Teams Premium, this feature will not be available.

[What you need to do to prepare:]

No admin action is required. This update will roll out automatically. However, you may wish to:

  • Notify your Teams Premium users about this expanded capability.
  • Update internal documentation to reflect support for Australian phone numbers.
  • Review your licensing to ensure the appropriate users have access to Teams Premium features

Learn more: 



New

Updated August 6, 2025: We have updated the timeline. Thank you for your patience.

[Introduction]

We’re expanding the reach of SMS appointment notifications in Microsoft Teams. Soon, organizers with a Teams Premium license will be able to send SMS notifications to phone numbers in Australia using Microsoft Bookings, the Virtual Appointment Teams meeting template, and other Teams experiences. This update enhances global communication capabilities without changing existing SMS behavior.

[When this will happen:]

General Availability (Worldwide): We will begin rolling out in late July 2025 and expect to complete by late August 2025 (previously early August).

[How this will affect your organization:]

Previously, SMS appointment notifications in Microsoft Teams did not support Australian phone numbers.

After this rollout:

  • Users with a Teams Premium license will be able to send SMS notifications to recipients in Australia.
  • The Australia country code will be added to the phone number drop-down menu where applicable.
  • There is no change to how SMS notifications function.

This enhancement applies only to customers with a Teams Premium license. If your organization does not currently use Teams Premium, this feature will not be available.

[What you need to do to prepare:]

No admin action is required. This update will roll out automatically. However, you may wish to:

  • Notify your Teams Premium users about this expanded capability.
  • Update internal documentation to reflect support for Australian phone numbers.
  • Review your licensing to ensure the appropriate users have access to Teams Premium features

Learn more: 



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