Dynamics 365 Customer Insights – Journeys - Orchestrate journeys using any marketing interaction

Message Center ID: MC1092181
Dynamics 365 Apps
New feature
July 2025

Summary

We are announcing the ability to orchestrate journeys using any marketing interaction in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on July 1, 2025. How does this affect me? This feature enables you to leverage marketing interaction triggers to orchestrate or branch customer journeys, engaging with your customers based on interactions they have with your marketing messages. What action do I need to take? This message is for awareness and no action is ...

Details

We are announcing the ability to orchestrate journeys using any marketing interaction in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on July 1, 2025.

How does this affect me?
This feature enables you to leverage marketing interaction triggers to orchestrate or branch customer journeys, engaging with your customers based on interactions they have with your marketing messages.

What action do I need to take?
This message is for awareness and no action is required.

If you would like more information about this feature, please visit the Orchestrate journeys using any marketing interaction article.

Change History

No change history available

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