Microsoft Teams Rooms Pro: New AI assistant for admins in the Teams Rooms Pro Management portal

Microsoft Teams Rooms Pro will introduce a new AI assistant for admins in the Pro Management portal, available mid to late June 2025. This chatbot answers data retrieval and product questions but cannot perform actions. A Teams Room Pro license is required. No admin action is needed before the rollout.

Coming soon for Microsoft Teams Rooms Pro: As an admin, you will be able to save time and effort by using the new AI-powered assistant in the Teams Rooms Pro Management portal that can answer data retrieval questions specific to your organization's inventory. This new chatbot can also answer "how to" product questions related to Teams meetings spaces and management solutions.

Important note: This LLM chatbot provides information and cannot perform actions. The chatbot is not part of Microsoft 365 Copilot and a Microsoft 365 Copilot license is not required. A Teams Room Pro license is required to access this AI assistant.

This message is associated with Microsoft 365 Roadmap ID 489821.

General Availability (Worldwide): We will begin rolling out mid-June 2025 and expect to complete by late June 2025.

[How this will affect your organization:]

After this rollout, admins with full permissions to the Pro Management Portal can access this AI assistant from the sparkle icon in the top right corner of any Pro Management Portal the top of the screen:

Watch this feature in action (21 seconds)

This feature will be available by default.

[What you need to do to prepare:]

This rollout will happen automatically by the specified dates with no admin action required before the rollout. Review your current configuration to assess the impact on your organization. You may want to notify your users about this change and update your relevant documentation.

Before rollout, we will update this post with new documentation.