Microsoft Copilot (Microsoft 365): Admins can use MAC to pin Agents for their entire tenant or specific users or groups.

Message Center ID: MC1066941
Microsoft Copilot (Microsoft 365)
Stay Informed
New feature User impact Admin impact
August 2025 September 2025

Summary

Admins can pin up to 3 Copilot agents per user or group in Microsoft 365, improving agent discoverability and engagement. Microsoft can pin 2 separate agents. Users cannot unpin these agents. Rollout starts August 2025. Admins should plan and monitor pinned agents to optimize usage.

Details

Updated August 19, 2025: We have updated the timeline. Thank you for your patience.

This feature allows admins to pin Copilot agents for users or groups or everyone within their tenant. This improves end-users' ability to discover new and popular agents, ensuring these agents are instantly accessible and contextually relevant to users' tasks. This enhances users' awareness of and engagement with available Copilot agents. 

  • Microsoft can pin up to 2 agents. Admin’s can view the Microsoft pre-pinned agents in MAC.
  • Admins can pin up to 3 agents. 
  • Both Microsoft and Admin slots remain separate. 
  • Irrespective of whether the user had acquired the agent before or not, the agent will be pinned. 
  • Only 3 agents can be pinned per user, so order matters. Admins can drag and drop agents up and down to prioritize which agents appear first. 
  • Users cannot unpin or unacquire Microsoft or Admin-pinned agents. 

[When this will happen:]

Private Preview: We will begin rolling out in early August 2025 and complete by mid-August 2025.

General Availability (Worldwide): We will begin rolling out in late August 2025 (previously mid-August) and complete by early September 2025 (previously late August).

[How this will affect your organization:]

Admins will have the capability to pin Copilot agents for users or groups, improving the discoverability and usage of these agents. This will help users find and engage with agents that are relevant to their tasks, thereby boosting productivity and engagement. 



[What you need to do to prepare:]

Admins should familiarize themselves with the new pinning capabilities once they are launched and plan which agents to pin for different user/ groups. They should also monitor any feedback they get from users regarding pinned agents to optimize their deployment and ensure they meet the needs of their users 

Change History

August 19, 2025 at 4:30 PM Updated
Summary
Previous
Admins can pin up to 3 Microsoft Copilot agents per user or group in their tenant, improving agent discoverability and engagement. Microsoft pre-pins up to 2 agents separately. Users cannot unpin these agents. Rollout begins August 2025. Admins should plan and monitor pinned agents accordingly.
New
Admins can pin up to 3 Copilot agents per user or group in Microsoft 365, improving agent discoverability and engagement. Microsoft can pin 2 separate agents. Users cannot unpin these agents. Rollout starts August 2025. Admins should plan and monitor pinned agents to optimize usage.
Last Updated Date
Previous
2025-08-07T15:44:42.280Z
New
2025-08-19T14:44:33.223Z
Body Content
Previous

Updated August 7, 2025: We have updated the content. Thank you for your patience.

This feature allows admins to pin Copilot agents for users or groups or everyone within their tenant. This improves end-users' ability to discover new and popular agents, ensuring these agents are instantly accessible and contextually relevant to users' tasks. This enhances users' awareness of and engagement with available Copilot agents. 

  • Microsoft can pin up to 2 agents. Admin’s can view the Microsoft pre-pinned agents in MAC.
  • Admins can pin up to 3 agents. 
  • Both Microsoft and Admin slots remain separate. 
  • Irrespective of whether the user had acquired the agent before or not, the agent will be pinned. 
  • Only 3 agents can be pinned per user, so order matters. Admins can drag and drop agents up and down to prioritize which agents appear first. 
  • Users cannot unpin or unacquire Microsoft or Admin-pinned agents. 

[When this will happen:]

Private Preview: We will begin rolling out in early August 2025 and complete by mid-August 2025.

General Availability (Worldwide): We will begin rolling out in mid-August 2025 and complete by late August 2025.

[How this will affect your organization:]

Admins will have the capability to pin Copilot agents for users or groups, improving the discoverability and usage of these agents. This will help users find and engage with agents that are relevant to their tasks, thereby boosting productivity and engagement. 



[What you need to do to prepare:]

Admins should familiarize themselves with the new pinning capabilities once they are launched and plan which agents to pin for different user/ groups. They should also monitor any feedback they get from users regarding pinned agents to optimize their deployment and ensure they meet the needs of their users 

New

Updated August 19, 2025: We have updated the timeline. Thank you for your patience.

This feature allows admins to pin Copilot agents for users or groups or everyone within their tenant. This improves end-users' ability to discover new and popular agents, ensuring these agents are instantly accessible and contextually relevant to users' tasks. This enhances users' awareness of and engagement with available Copilot agents. 

  • Microsoft can pin up to 2 agents. Admin’s can view the Microsoft pre-pinned agents in MAC.
  • Admins can pin up to 3 agents. 
  • Both Microsoft and Admin slots remain separate. 
  • Irrespective of whether the user had acquired the agent before or not, the agent will be pinned. 
  • Only 3 agents can be pinned per user, so order matters. Admins can drag and drop agents up and down to prioritize which agents appear first. 
  • Users cannot unpin or unacquire Microsoft or Admin-pinned agents. 

[When this will happen:]

Private Preview: We will begin rolling out in early August 2025 and complete by mid-August 2025.

General Availability (Worldwide): We will begin rolling out in late August 2025 (previously mid-August) and complete by early September 2025 (previously late August).

[How this will affect your organization:]

Admins will have the capability to pin Copilot agents for users or groups, improving the discoverability and usage of these agents. This will help users find and engage with agents that are relevant to their tasks, thereby boosting productivity and engagement. 



[What you need to do to prepare:]

Admins should familiarize themselves with the new pinning capabilities once they are launched and plan which agents to pin for different user/ groups. They should also monitor any feedback they get from users regarding pinned agents to optimize their deployment and ensure they meet the needs of their users 

August 7, 2025 at 4:30 PM Updated
Summary
Previous
Admins can pin Copilot agents for their entire tenant or specific users/groups, enhancing discoverability and engagement. The rollout will occur from early to mid-July 2025. Admins should prepare by planning which agents to pin and monitoring user feedback to optimize deployment.
New
Admins can pin up to 3 Microsoft Copilot agents per user or group in their tenant, improving agent discoverability and engagement. Microsoft pre-pins up to 2 agents separately. Users cannot unpin these agents. Rollout begins August 2025. Admins should plan and monitor pinned agents accordingly.
Last Updated Date
Previous
2025-06-10T21:09:04.753Z
New
2025-08-07T15:44:42.280Z
Body Content
Previous

Updated June 10, 2025: We have updated the timeline below. Thank you for your patience.

This feature allows admins to pin Copilot agents for users or groups or everyone within their tenant. This improves end-users' ability to discover new and popular agents, ensuring these agents are instantly accessible and contextually relevant to users' tasks. This enhances users' awareness of and engagement with available Copilot agents   

[When this will happen:]

General Availability (Worldwide): We will begin rolling out in early July 2025 and complete mid-July 2025.

[How this will affect your organization:]

Admins will have the capability to pin Copilot agents for users or groups, improving the discoverability and usage of these agents. This will help users find and engage with agents that are relevant to their tasks, thereby boosting productivity and engagement   

[What you need to do to prepare:]

Admins should familiarize themselves with the new pinning capabilities once they are launched and plan which agents to pin for different user/ groups. They should also monitor any feedback they get from users regarding pinned agents to optimize their deployment and ensure they meet the needs of their users. 

New

Updated August 7, 2025: We have updated the content. Thank you for your patience.

This feature allows admins to pin Copilot agents for users or groups or everyone within their tenant. This improves end-users' ability to discover new and popular agents, ensuring these agents are instantly accessible and contextually relevant to users' tasks. This enhances users' awareness of and engagement with available Copilot agents. 

  • Microsoft can pin up to 2 agents. Admin’s can view the Microsoft pre-pinned agents in MAC.
  • Admins can pin up to 3 agents. 
  • Both Microsoft and Admin slots remain separate. 
  • Irrespective of whether the user had acquired the agent before or not, the agent will be pinned. 
  • Only 3 agents can be pinned per user, so order matters. Admins can drag and drop agents up and down to prioritize which agents appear first. 
  • Users cannot unpin or unacquire Microsoft or Admin-pinned agents. 

[When this will happen:]

Private Preview: We will begin rolling out in early August 2025 and complete by mid-August 2025.

General Availability (Worldwide): We will begin rolling out in mid-August 2025 and complete by late August 2025.

[How this will affect your organization:]

Admins will have the capability to pin Copilot agents for users or groups, improving the discoverability and usage of these agents. This will help users find and engage with agents that are relevant to their tasks, thereby boosting productivity and engagement. 



[What you need to do to prepare:]

Admins should familiarize themselves with the new pinning capabilities once they are launched and plan which agents to pin for different user/ groups. They should also monitor any feedback they get from users regarding pinned agents to optimize their deployment and ensure they meet the needs of their users 

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