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Microsoft Teams: View and manage auto attendant shared voicemails directly in the Queues app

Roadmap ID
567457
View in M365 Roadmap
Product
Microsoft Teams
Published
July 14, 2026
Status
Rolling out
Cloud Instances
Worldwide (Standard Multi-Tenant)GCC
Release Phase
General AvailabilityTargeted Release
Platforms
DesktopMac
Expected Release
August 2026

Description

Calls to an Auto Attendant that are routed to voicemail will now appear directly within Queues app. This enables organizations to manage shared Auto Attendant voicemails in a centralized experience, making it easier for teams to track, triage, and respond to customer messages.

Change History

Show
Published: July 14, 2026
Last Updated: August 3, 2026
August 4, 2026 at 12:00 AM Updated
Status
Previous
In development
New
Rolling out
Modified Date
Previous
2026-07-15T22:55:27.000Z
New
2026-08-03T22:55:03.000Z
July 16, 2026 at 12:00 AM Updated
Cloud Instances
Previous
Worldwide (Standard Multi-Tenant)
New
Worldwide (Standard Multi-Tenant), GCC
Release Phase
Previous
General Availability
New
General Availability, Targeted Release
Platforms
Previous
Desktop
New
Desktop, Mac
Modified Date
Previous
2026-07-14T22:41:38.000Z
New
2026-07-15T22:55:27.000Z

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