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Microsoft Teams: View and manage auto attendant shared voicemails directly in the Queues app

Roadmap ID
567457
View in M365 Roadmap
Product
Microsoft Teams
Published
July 14, 2026
Status
In development
Cloud Instance
Worldwide (Standard Multi-Tenant)
Release Phase
General Availability
Platform
Desktop
Expected Release
August 2026

Description

Calls to an Auto Attendant that are routed to voicemail will now appear directly within Queues app. This enables organizations to manage shared Auto Attendant voicemails in a centralized experience, making it easier for teams to track, triage, and respond to customer messages.

Change History

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No change history available

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