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Microsoft Teams: Teams Phone user multi-line

Roadmap ID
557716
View in M365 Roadmap
Product
Microsoft Teams
Published
February 27, 2026
Status
In development
Cloud Instance
Worldwide (Standard Multi-Tenant)
Release Phase
General AvailabilityTargeted Release
Platforms
DesktopMacWeb
Expected Release
April 2026

Description

Teams Phone user multi‑line gives callers more flexibility and control by allowing administrators to assign up to 10 phone numbers to a single user. With full support across Teams desktop, Teams mobile, and Teams devices, users can seamlessly make and receive calls from multiple numbers without switching accounts or hardware. This makes it easy to manage different roles, departments, or regional identities - all from one unified Teams experience. The result is a familiar, localized calling experience for users who work across diverse markets or with global customers.

Change History

Show
March 6, 2026 at 2:00 AM Updated
Platforms
Previous
Android, Desktop, iOS, Mac
New
Desktop, Mac, Web
Modified Date
Previous
2026-03-03T00:00:03.000Z
New
2026-03-06T00:00:43.000Z
March 3, 2026 at 2:00 AM Updated
Title
Previous
Microsoft Teams: Multiple phone number assignment to a single user
New
Microsoft Teams: Teams Phone user multi-line
Description
Previous
Administrators will be able to assign multiple phone numbers (up to 10) to a single user. Users will be able to make and receive phone calls using any number assigned to them without switching accounts or devices. This capability brings flexibility and efficiency to scenarios where individuals manage multiple roles, regions, or responsibilities.
New
Teams Phone user multi‑line gives callers more flexibility and control by allowing administrators to assign up to 10 phone numbers to a single user. With full support across Teams desktop, Teams mobile, and Teams devices, users can seamlessly make and receive calls from multiple numbers without switching accounts or hardware. This makes it easy to manage different roles, departments, or regional identities - all from one unified Teams experience. The result is a familiar, localized calling experience for users who work across diverse markets or with global customers.
Release Phase
Previous
General Availability
New
General Availability, Targeted Release
Platforms
Previous
Desktop, Linux, Mac
New
Android, Desktop, iOS, Mac
Modified Date
Previous
2026-02-27T23:15:13.000Z
New
2026-03-03T00:00:03.000Z

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