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Microsoft Teams: Enable customers to book appointments from a live chat widget on your website

Roadmap ID
557172
View in M365 Roadmap
Product
Microsoft Teams
Published
February 18, 2026
Status
Rolling out
Cloud Instances
Worldwide (Standard Multi-Tenant)GCC
Release Phase
General Availability
Platforms
DesktopMac
Expected Release
May 2026

Description

The Microsoft Teams live chat widget lets customers engage in one to one conversations with your business directly from your website, and now also enables appointment scheduling.

Change History

Show
Published: February 18, 2026
Last Updated: May 21, 2026
May 22, 2026 at 12:00 AM Updated
Status
Previous
In development
New
Rolling out
Modified Date
Previous
2026-03-23T23:15:39.000Z
New
2026-05-21T23:15:57.000Z
March 24, 2026 at 12:01 AM Updated
Release Date
Previous
April CY2026
New
May CY2026
Modified Date
Previous
2026-02-18T00:00:38.000Z
New
2026-03-23T23:15:39.000Z

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