Description
Teams Phone user multi‑line gives callers more flexibility and control by allowing administrators to assign up to 10 phone numbers to a single user. With full support on Teams devices, users can seamlessly make and receive calls from multiple numbers without switching accounts or hardware. This makes it easy to manage different roles, departments, or regional identities—all from one unified Teams experience. The result is a familiar, localized calling experience for users who work across diverse markets or with global customers.
Change History
March 3, 2026 at 2:00 AM
Updated
Title
Previous
Microsoft Teams: Multiple phone number assignment to a single user on Teams Phone Devices
New
Microsoft Teams: Teams Phone user multi-line
Description
Previous
We will release this feature at a later date and will provide an update soon. We apologize for any inconvenience this may cause. Multi‑line support allows a single Teams Phone Device to handle multiple phone numbers assigned to the same user account, enabling users to make and receive calls from any of their numbers without switching accounts or devices. This capability brings flexibility and efficiency to scenarios where individuals manage multiple roles, regions, or responsibilities.
New
Teams Phone user multi‑line gives callers more flexibility and control by allowing administrators to assign up to 10 phone numbers to a single user. With full support on Teams devices, users can seamlessly make and receive calls from multiple numbers without switching accounts or hardware. This makes it easy to manage different roles, departments, or regional identities—all from one unified Teams experience. The result is a familiar, localized calling experience for users who work across diverse markets or with global customers.
Status
Previous
Cancelled
New
In development
Modified Date
Previous
2026-02-20T00:00:24.000Z
New
2026-03-02T23:45:11.000Z
February 20, 2026 at 2:01 AM
Updated
Description
Previous
We are not releasing this feature at this time. We apologize for any inconvenience this may cause. Multi‑line support allows a single Teams Phone Device to handle multiple phone numbers assigned to the same user account, enabling users to make and receive calls from any of their numbers without switching accounts or devices. This capability brings flexibility and efficiency to scenarios where individuals manage multiple roles, regions, or responsibilities.
New
We will release this feature at a later date and will provide an update soon. We apologize for any inconvenience this may cause. Multi‑line support allows a single Teams Phone Device to handle multiple phone numbers assigned to the same user account, enabling users to make and receive calls from any of their numbers without switching accounts or devices. This capability brings flexibility and efficiency to scenarios where individuals manage multiple roles, regions, or responsibilities.
Modified Date
Previous
2026-02-10T00:15:36.000Z
New
2026-02-20T00:00:24.000Z
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