Description
Earlier ServiceNow Knowledge connector did not support ingestion of content for articles created using templates in ServiceNow. But now ServiceNow Knowledge connector supports ingestion of knowledge articles based on out-of-the-box templates like FAQ, How to, What is, etc. & even custom templates used by the customers in their organization.
Change History
January 14, 2026 at 2:00 AM
Updated
Status
Previous
In development
New
Launched
Modified Date
Previous
2025-11-07T00:30:39.000Z
New
2026-01-14T00:00:47.000Z
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