Microsoft Copilot (Microsoft 365): Employee Self-Service Agent in M365 Copilot

Microsoft 365 Roadmap ID: 487836
Rolling out
Microsoft Copilot (Microsoft 365)
Worldwide (Standard Multi-Tenant)
General Availability Preview Targeted Release
Android Desktop Teams and Surface Devices Web
November 2025

Description

The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.

Change History

November 6, 2025 at 2:00 AM Updated
Status
Previous
In development
New
Rolling out
Release Date
Previous
October CY2025
New
November CY2025
Modified Date
Previous
2025-09-04T23:15:49.000Z
New
2025-11-06T00:00:20.000Z
September 5, 2025 at 12:00 AM Updated
Release Date
Previous
September CY2025
New
October CY2025
Modified Date
Previous
2025-08-05T23:15:48.000Z
New
2025-09-04T23:15:49.000Z
August 6, 2025 at 12:00 AM Updated
Release Date
Previous
June CY2025
New
September CY2025
Modified Date
Previous
2025-04-08T00:00:38.000Z
New
2025-08-05T23:15:48.000Z

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