Microsoft Teams: Line key support for shared line and call transfers

Microsoft 365 Roadmap ID: 486829
Launched
Microsoft Teams
Worldwide (Standard Multi-Tenant) GCC GCC High DoD
General Availability
Android
May 2025

Description

This feature will enable you to assign shared lines to a line key and view the boss and delegates of the line along with their presence on Teams Phone devices with touch screens. This feature allows delegates to pick up calls on behalf of the boss by pressing the line key and join active calls. Additionally, users will be able to assign the transfer action to the line key, enabling them to transfer active calls by simply pressing that line key.

Change History

November 21, 2025 at 2:00 AM Updated
Status
Previous
Rolling out
New
Launched
Modified Date
Previous
2025-05-28T23:15:12.000Z
New
2025-11-21T00:00:57.000Z

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