Microsoft Teams: Copilot generated summaries for call transfers on Teams phone devices

Microsoft 365 Roadmap ID: 475855

Status Launched

Product Microsoft Teams

Cloud Instances Worldwide (Standard Multi-Tenant)

Release Phase General Availability

Platforms Android

Expected Release May 2025

Description

Copilot generated summary provides an overview of the details and outcomes of transferred calls. It includes information such as the caller's details, the reason for the transfer, and the final resolution.

Change History

Published: February 24, 2025

Last Updated: June 3, 2025

No change history available

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